Apps similar to Hiver include Freshdesk, which has a free version. Other options are Sortd, Gmelius, Front and Help Scout. Help Desk Platforms like Hiver are a crowded field, with more than 25 alternatives for the web, Android, iPhone, Mac and Windows.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
MailCalm is a native macOS app for Microsoft 365 team inboxes. It fairly routes new enquiries, leads and support requests to eligible team members and forwards each allocation to the recipient's normal inbox, while staff continue working in Outlook.
United Kingdom
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
Inbox2Action turns your emails into tasks in seconds. Connect your inbox to Notion and transform every email into action. Simple, powerful, and beautifully integrated.
Canada
