Callbell Alternatives

Callbell is described as 'The easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Callbell for a variety of platforms, including Web-based, Android, SaaS, iPhone and iPad apps. The best Callbell alternative is FreeScout, which is both free and Open Source. Other great apps like Callbell are Zendesk Chat, tawk.to, Chatwoot and Tidio .

Callbell iconCallbell
  37
  • ...

Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations....

More about Callbell
Callbell alternatives page was last updated Jan 14, 2025
Copy a direct link to this comment to your clipboard
  1. FreeScout icon
     37 likes
    Copy a direct link to this comment to your clipboard

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    89 FreeScout alternatives

    License model

    • FreemiumOpen Source

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Callbell

     
    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Callbell.

    • FreeScout is the most popular Open Source & free alternative to Callbell.

    • FreeScout is Freemium and Open SourceCallbell is Paid and Proprietary
    • FreeScout is LightweightCallbell is not according to our users
  2. Zendesk Chat icon
     37 likes
    Copy a direct link to this comment to your clipboard

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    186 Zendesk Chat alternatives

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS Callbell

     
    • Zendesk Chat is the most popular Web-based, Android, iPhone, iPad, SaaS & Android Tablet alternative to Callbell.

    • Zendesk Chat is Freemium and ProprietaryCallbell is Paid and Proprietary
  3. tawk.to icon
     92 likes
    Copy a direct link to this comment to your clipboard

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    197 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS Callbell

     
  4. Chatwoot icon
     24 likes
    Copy a direct link to this comment to your clipboard

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • FreemiumOpen Source

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Callbell

     
  5. Tidio  icon
     35 likes
    Copy a direct link to this comment to your clipboard

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    40 Tidio alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS Callbell

     
  6. Intercom icon
     55 likes
    Copy a direct link to this comment to your clipboard

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    278 Intercom alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS Callbell

     
    • Intercom is the most popular commercial alternative to Callbell.

    • Intercom is Paid and ProprietaryCallbell is also Paid and Proprietary
  7. UseResponse icon
     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Callbell

     
  8. Front icon
     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Callbell

     
  9. LiveChat icon
     20 likes
    Copy a direct link to this comment to your clipboard

    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    License model

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight
    2.  Customizable

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required

    LiveChat VS Callbell

     
  10. LiveAgent icon
     56 likes
    Copy a direct link to this comment to your clipboard

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Callbell

     
  11. Drift.com icon
     21 likes
    Copy a direct link to this comment to your clipboard

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack

    Drift.com Features

    1.  Bots
    2.  SMS Messaging
    3.  Onboarding

    Drift.com VS Callbell

     
  12. Chatra icon
     8 likes
    Copy a direct link to this comment to your clipboard

    Next gen live chat software with all features required to level up your customer care. Complete chat history unsent messages included, multi-browser support, group chats, typing insights for agents, triggers, intelligent chat distribution, encryption.

    License model

    • FreemiumProprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Chatra Features

    1.  Web-Based
    2.  Customer service
    3.  Live Push Notifications

    Chatra VS Callbell

     
12 of 47 Callbell alternatives