Callbell Alternatives

Callbell is described as 'The easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind' and is a customer feedback manager in the business & commerce category. There are more than 25 alternatives to Callbell for a variety of platforms, including Web-based, Android, SaaS, iPhone and iPad apps. The best Callbell alternative is FreeScout, which is both free and Open Source. Other great apps like Callbell are Zendesk Chat, tawk.to, Intercom and Tidio .

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Alternatives list

  1. Chatra icon
     8 likes
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    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  2. Olark icon
     14 likes
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    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Smartsupp icon
     60 likes
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    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  4. Copy a direct link to this comment to your clipboard

    Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPad
    • Software as a Service (SaaS)
     
  5. ClickDesk icon
     14 likes
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    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Helpcube icon
     1 like
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    Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Trengo icon
     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  8. Copy a direct link to this comment to your clipboard

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Copy a direct link to this comment to your clipboard

    Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
     
  10. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  11. Optiwe icon
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    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
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