Callbell is described as 'The easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Callbell for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Callbell alternative is FreeScout, which is both free and Open Source. Other great apps like Callbell are Zendesk Chat, tawk.to, Intercom and Tidio .