IT Service Management Softwares

All apps in IT Service Management Softwares category. Use the filters below to narrow down your search. 
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  1. Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Jira Service Management screenshot 1
    27 alternatives
  2. Freshservice icon
     35 likes

    AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management.

    Freshservice screenshot 1
    36 alternatives
  3. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 alternatives
  4. VisionFlow icon
     1 like

    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    • CRM System
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
    88 alternatives
  5. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    OTRS screenshot 1
    62 alternatives
  6. unitworx icon
     2 likes

    unitworx is a fully-integrated IT Service Management Software that provides all essential tools for IT teams and IT companies including IT Documentation, Monitoring & Ticketing.

    IT Documentation
    35 alternatives
  7. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 alternatives
  8. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    InvGate Service Desk screenshot 1
    104 alternatives
  9. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Vivantio screenshot 1
    98 alternatives
  10. MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...

    56 alternatives
  11. Cherwell icon
     2 likes

    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.

    59 alternatives
  12. The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...

    Mojo Helpdesk screenshot 1
    35 alternatives
  13. Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    See your open tickets at a glance with the improved preview pane in Clientele ITSM.
    19 alternatives
  14. Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    • Help Desk Platform
    • PaidProprietary
    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox
    Richmond ServiceDesk screenshot 1
    53 alternatives
  15. BigPanda icon
     6 likes

    BigPanda Inc. enables large enterprises to automate and scale IT Operations to meet the complex demands of digital transformation. The company is the first provider of an Autonomous Operations platform that intelligently automates IT incident management.

    • PaidProprietary
    • Online
    • Zabbix
    • Puppet
    • Pingdom
    • New Relic
    • Splunk
    • ServiceNow
    • Nagios
    27 alternatives
  16. Get an easy & clear view of all your IT assets with InvGate’s most complete Asset and Configuration Management solution. InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud...

    • Inventory Management Tool
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    InvGate Insight screenshot 1
    19 alternatives
  17. CitSmart icon
     1 like

    The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.

    CitSmart screenshot 1
    CitSmart screenshot 2
    CitSmart screenshot 3
    26 alternatives
  18. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    • CRM System
    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    BusyBench screenshot 1
    72 alternatives