Brisk Support - Help Desk Software Alternatives

    Brisk Support - Help Desk Software is described as 'Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers' and is an app in the Business & Commerce category. There are more than 50 alternatives to Brisk Support - Help Desk Software for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like Brisk Support - Help Desk Software are tawk.to (Freemium), Freshdesk (Freemium), Spiceworks (Free) and ProProfs Help Desk (Paid).

    This page was last updated Sep 19, 2021

      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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    1. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.
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    2. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    3. Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
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    4. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    6. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    7. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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    Showing 10 of 82 alternatives