BusyBench Alternatives

BusyBench is described as 'Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations' and is a CRM system in the business & commerce category. There are more than 50 alternatives to BusyBench for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best BusyBench alternative is Spiceworks, which is free. Other great apps like BusyBench are osTicket, Freshdesk, Zendesk and UseResponse.

BusyBench alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of BusyBench.

BusyBench alternatives page was last updated

BusyBench

Freemium • Proprietary
CRM System

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included....

More about BusyBench

Spiceworks
Is this is a good alternative?
Yes
No
Free • Proprietary
Network Monitor
Inventory Management Tool
Help Desk App
Windows
Online
Android
Android Tablet
128 Spiceworks alternatives
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
- - Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to BusyBench.
- - Spiceworks is the most popular free alternative to BusyBench.
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Spiceworks Features
Knowledge base
Hardware Monitoring
Helpdesk ticketing
IT Asset Management
Product Reviews
Network Mapping
osTicket
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
102 osTicket alternatives
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Linux & Self-Hosted alternative to BusyBench.
- - osTicket is the most popular Open Source alternative to BusyBench.
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
219 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Mac, iPhone & iPad alternative to BusyBench.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to BusyBench.
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Zendesk Features
Knowledge base
Email integration
On Demand
UseResponse
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
191 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
UserVoice
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
178 UserVoice alternatives
UserVoice communities are the easiest way to turn customer feedback into action:
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UserVoice Features
Suggestion voting
WordPress Integration
German
Multiple languages
Idea management
In-App Voting
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Get Satisfaction
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Feedback Manager
Online
171 Get Satisfaction alternatives
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
Get Satisfaction has no features, suggest some!
UserEcho
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Feedback Manager
Help Desk App
CRM System
Online
iPhone
iPad
Software as a Service (SaaS)
169 UserEcho alternatives
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
- - UserEcho is the most popular SaaS alternative to BusyBench.
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UserEcho Features
Customizable
Salesforce integration
Knowledge Management
Live Support Chat
Help Scout
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
116 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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Help Scout Features
Ticketing
Customer service
Knowledge base
JitBit Helpdesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Windows
Online
Android
Android Tablet
iPad
109 JitBit Helpdesk alternatives
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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JitBit Helpdesk Features
Text chat
IT Asset Management
Helpdesk ticketing
Knowledge base
Ticketing
Kampsite
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Software as a Service (SaaS)
149 Kampsite alternatives
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.
Kampsite has no features, suggest some!