BusyBench is described as 'Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations' and is an app in the Business & Commerce category. There are more than 50 alternatives to BusyBench for a variety of platforms, including Online / Web-based, Windows, iPhone, Android and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like BusyBench are Freshdesk (Freemium), ProProfs Help Desk (Paid), Spiceworks Help Desk (Free) and UseResponse (Paid).
- 72 alternatives
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 92 alternatives to InvGate Service Desk
- Paid • Proprietary
- Android Tablet