BusyBench AlternativesCRM Systems and other similar apps like BusyBench

BusyBench is described as 'Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations' and is a CRM system in the business & commerce category. There are more than 50 alternatives to BusyBench for a variety of platforms, including Web-based, iPhone, SaaS, Android and iPad apps. The best BusyBench alternative is Spiceworks, which is free. Other great apps like BusyBench are osTicket, Zendesk, Freshdesk and UserVoice.

filter to find the best alternatives

BusyBench alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of BusyBench.
  • ...

Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

More about BusyBench
BusyBench alternatives page was last updated Aug 30, 2017
  1. Spiceworks icon
     82 likes

    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    134 Spiceworks alternatives
    Spiceworks screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet

    Spiceworks Features

    1.  Knowledge base
    2.  Hardware Monitoring
    3.  Helpdesk Ticketing
    4.  IT Asset Management
    5.  Product Reviews
    6.  Network Mapping
    Spiceworks iconBusyBench Icon

    Spiceworks VS BusyBench

    Is Spiceworks a good alternative to BusyBench?
     
    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to BusyBench.

    • Spiceworks is the most popular free alternative to BusyBench.

    • Spiceworks is Free and ProprietaryBusyBench is Freemium and Proprietary
  2. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • FreeOpen Source

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    osTicket iconBusyBench Icon

    osTicket VS BusyBench

    Is osTicket a good alternative to BusyBench?
     
    • osTicket is the most popular Linux & Self-Hosted alternative to BusyBench.

    • osTicket is the most popular Open Source alternative to BusyBench.

    • osTicket is Free and Open SourceBusyBench is Freemium and Proprietary
  3. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    244 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconBusyBench Icon

    Zendesk VS BusyBench

    Is Zendesk a good alternative to BusyBench?
     
    • Zendesk is the most popular iPhone & iPad alternative to BusyBench.

    • Zendesk is the most popular commercial alternative to BusyBench.

    • Zendesk is Paid and ProprietaryBusyBench is Freemium and Proprietary
  4. Freshdesk icon
     121 likes

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  Automatic customer engagement
    6.  Scheduled Reports
    7.  Task assignments
    8.  Supports SSL Certificates
    Freshdesk iconBusyBench Icon

    Freshdesk VS BusyBench

    Is Freshdesk a good alternative to BusyBench?
     
    • Freshdesk is the most popular Mac alternative to BusyBench.

    • Freshdesk is Freemium and ProprietaryBusyBench is also Freemium and Proprietary
  5. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    189 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2.  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconBusyBench Icon

    UserVoice VS BusyBench

    Is UserVoice a good alternative to BusyBench?
     
    • UserVoice is the most popular SaaS alternative to BusyBench.

    • UserVoice is Paid and ProprietaryBusyBench is Freemium and Proprietary
  6. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    199 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconBusyBench Icon

    UseResponse VS BusyBench

    Is UseResponse a good alternative to BusyBench?
     
  7. Help Scout icon
     29 likes

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    118 Help Scout alternatives
    Conversation view

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    Help Scout iconBusyBench Icon

    Help Scout VS BusyBench

    Is Help Scout a good alternative to BusyBench?
     
  8. Tender Support icon
     11 likes

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    96 Tender Support alternatives
    Tender Support screenshot 1

    License model

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand
    Tender Support iconBusyBench Icon

    Tender Support VS BusyBench

    Is Tender Support a good alternative to BusyBench?
     
  9. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable
    Deskero iconBusyBench Icon

    Deskero VS BusyBench

    Is Deskero a good alternative to BusyBench?
     
  10. Solarwinds Web Help Desk icon
     19 likes

    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    94 Solarwinds Web Help Desk alternatives
    Solarwinds Web Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad

    Solarwinds Web Help Desk Features

    1.  Knowledge base
    2.  IT Asset Management
    Solarwinds Web Help Desk iconBusyBench Icon

    Solarwinds Web Help Desk VS BusyBench

    Is this a good alternative to BusyBench?
     
  11. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    102 HelpDesk 3 alternatives
    HelpDesk 3 screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing
    HelpDesk 3 iconBusyBench Icon

    HelpDesk 3 VS BusyBench

    Is HelpDesk 3 a good alternative to BusyBench?
     
  12. Deskpro icon
     17 likes

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    75 Deskpro alternatives
    Deskpro's Help Centre and Knowledge Base

    License model

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base
    Deskpro iconBusyBench Icon

    Deskpro VS BusyBench

    Is Deskpro a good alternative to BusyBench?
     
12 of 74 BusyBench alternatives