CitSmart Alternatives

    CitSmart is described as 'The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes' and is an app in the Business & Commerce category. There are more than 10 alternatives to CitSmart for a variety of platforms, including Online / Web-based, Windows, iPhone, Linux and Android. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try iTop or Mint Service Desk. Other great apps like CitSmart are Freshservice (Paid), ServiceNow (Paid), OTRS (Paid) and Vivantio (Paid).

    This page was last updated May 12, 2020

      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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    1. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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    2. iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.
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    3. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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    4. OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
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    5. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.
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      • Online
      • Self-Hosted
      The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
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      • FreemiumProprietary
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • Google Chrome
      • Safari
      With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket.
    6. LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented.
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      • Online
      TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,
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    Showing 10 of 24 alternatives