69 Like Spiceworks Good alternative? YES NO Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and... Free Windows Web Android Android Tablet Helpdesk ticketing Inventory management IT Asset Management Knowledge base Network mapping Network Monitoring Add a feature
40 Like osTicket Good alternative? YES NO osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted PHP Customer Chat Add a feature
84 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps No features added Add a feature
32 Like OTRS Business Solution™ Alternative? YES NO The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl No features added Add a feature
47 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
21 Like Help Scout Good alternative? YES NO Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone No features added Add a feature
14 Like OTRS ITSM Good alternative? YES NO OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident... Free Open Source Windows Linux Web First person view Add a feature
43 Like InvGate Service Desk Good alternative? YES NO InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature
12 Like Request Tracker Good alternative? YES NO RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community... Free Open Source Linux Web Perl No features added Add a feature
21 Like Desk.com Good alternative? YES NO Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature
10 Like HESK Good alternative? YES NO Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software... Free Windows Linux Web No features added Add a feature
34 Like Freshservice Good alternative? YES NO Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and... Freemium Web Android iPhone Android Tablet iPad Incident management IT Asset Management Add a feature
18 Like VisionProject Good alternative? YES NO Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for... Free Personal Web Email tracking Kanban boards Team collaboration Add a feature
14 Like Kayako Good alternative? YES NO Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android iPhone Blackberry Android Tablet ... Windows Phone iPad Customer Chat Add a feature
9 Like Helpy.io Good alternative? YES NO A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac Windows Linux Web iPhone iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature
