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Vivantio Alternatives

Vivantio is described as 'The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to Vivantio for a variety of platforms, including Online / Web-based, Android, Windows, Linux and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great apps like Vivantio are Freshdesk, Zendesk, ProProfs Help Desk and Spiceworks.

Vivantio alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Task Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Vivantio.
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The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility,...

Learn more about Vivantio

  1. osTicket icon

    osTicket

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

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    Features
    Client Interface - Welcome Screen
  2. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    210 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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    Screenshot
    Screenshot


  3. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    234 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Screenshot
  4. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  5. Spiceworks icon

    Spiceworks

    • Windows
    • Online
    • Android
    • Android Tablet
    130 alternatives to Spiceworks 

    Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

    Screenshot


  6. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    101 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
    Screenshot
    Screenshot
  7. ((OTRS)) Community Edition icon

    ((OTRS)) Community Edition

    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Perl
    87 alternatives to ((OTRS)) Community Edition 

    ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
  8. GLPI icon

    GLPI

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    46 alternatives to GLPI 

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    Screenshot
  9. Freshservice icon

    Freshservice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    33 alternatives to Freshservice 

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.

    Screenshot
  10. DeskXpand icon

    DeskXpand

    • Online
    • Software as a Service (SaaS)
    210 alternatives to DeskXpand 

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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Showing 10 of 99 alternatives
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