Apps similar to Vivantio include Spiceworks, which has a free version. Other options are Freshdesk, osTicket, Zendesk and HESK. You're spoiled for choice with Help Desk Platforms like Vivantio: we list more than 100 alternatives for the web, Windows, iPhone, Android and Linux.
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Russia
LabManager is a full-featured and powerful application designed to manage repair jobs in a laboratory. It’s designed and optimized to the needs of an IT support company, but it can be adapted for potentially any use that involves a support workflow.
Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Join SentinelAgent and the evolution of Windows monitoring.
SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.
Canada
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
United States
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
