Apps tagged with 'Customer Support' Page 5 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. erxes icon
     3 likes

    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • Self-Hosted
    • Software as a Service (SaaS)
    erxes screenshot 1
    erxes screenshot 1
    erxes screenshot 2
    +3
    erxes screenshot 3
    33 alternatives
  2. UVdesk icon
     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    UVdesk screenshot 1
    UVdesk screenshot 1
    UVdesk screenshot 2
    +4
    UVdesk screenshot 3
    27 alternatives
  3. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    task management
    team management
    Team management in TeamWox
    +3
    Home page
    254 alternatives
  4. Survicate icon
     36 likes

    Collect feedback at any customer journey stage, analyze insights with AI, use advanced targeting, embed questions in emails, and automate surveys through 1-click integrations.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
    Survicate screenshot 1
    Survicate screenshot 2
    262 alternatives
  5. Feedovate icon
     Like

    Feedovate is a customer feedback platform that helps product teams collect, organize, and act on user feedback. It offers feedback boards, transparent roadmaps, and changelogs to understand user needs, prioritize builds, and keep customers informed.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    View feedback trends, votes, and status breakdowns in one analytics dashboard.
    Easily collect, organize, and prioritize customer feedback. Track feature requests and bug reports with real-time status updates and upvotes, all in one place.
    See what's planned, in progress, and shipped all in one public roadmap.
    54 alternatives
  6. Chatonbo icon
     Like

    AI chatbot with instant, no-code install for Shopify, WordPress, and SaaS sites. Auto-trains on content, syncs leads to CRM, answers in 50+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Shopify
    • Wordpress
    Chatonbo screenshot 1
    Creating a Chatbot with few clicks
    Chatonbo screenshot 2
    17 alternatives
  7. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    User.com screenshot 1
    User.com screenshot 1
    User.com screenshot 2
    +4
    User.com screenshot 3
    222 alternatives
  8. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Slide-View allows for interactive traversal
    Multi-Relational Directed Graph
    Yonyx Map View - For Authors
    +1
    Yonyx User View - Responsive, Mobile compatible & embeddable in any iFrame
    6 alternatives
  9. HelpKit icon
     1 like

    HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    HelpKit screenshot 1
    32 alternatives
  10. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Reamaze is feature-packed and comes with simple pricing!
    Use Reamaze to initiate chat conversations with customers.
    Customizable to fit the look and feel of your business. Reamaze offers an integrated chat experience unlike anything else.
    +6
    Works with your favorite channels like email, Facebook, Messenger, Instagram, Twitter, and SMS/MMS.
    148 alternatives
  11. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Official homepage of Knoon.
    Chat inbox with an ongoing conversation between an AI support agent and a user
    Built-in WYSIWYG knowledge base.
    +5
    Public access to the knowledge base with AI-powered question answering.
    49 alternatives
  12. Fini icon
     6 likes

    Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    Experience Fini – the AI customer support agent that delivers real resolutions. Instantly handle customer queries with intelligent, human-like responses, 24/7 reliability, and seamless automation that feels like your best team member never sleeps.
    Fini integrates natively with all your favorite platforms—including Zendesk, Intercom, Salesforce, HubSpot, Slack, and more. Get up and running fast with our robust API and out-of-the-box connections to your current helpdesk, CRM, and customer channels.
    See how Fini outperforms traditional bots and competitors. Simple, measurable results: higher resolution rates, fewer escalations, and dramatically better customer satisfaction scores compared to legacy AI and static support systems.
    +1
    Fini is the only platform using advanced RAGless technology for consistently accurate responses. Combined with precise automation and deep learning from real historical tickets, Fini delivers results no other AI can match—smarter, safer, and always up-to-date.
    2 alternatives
  13. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    Helpy.io screenshot 1
    Helpy.io screenshot 2
    +1
    Helpy.io screenshot 3
    157 alternatives
  14. Userlane icon
     14 likes

    Our interactive guides allow users to immediately operate any software without learning. Great UX during onboarding and staff training.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    The guide contains mandatory actions the user has to take.
    In some steps of the guide the user is informed about the purpose of certain elements.
    40 alternatives
  15. GetHuman icon
     3 likes

    The fastest way to get customer service by phone, chat, email, or even by having the company call you back. GetHuman has millions of tricks and shortcuts to make sure you get help better and more quickly than ever before.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    homepage
    Comcast details
    3 alternatives
  16. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    Cost / License

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker
    Astuto screenshot 1
    Astuto screenshot 1
    156 alternatives
  17. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
    Helpdesk Management Software
    Helpdesk Management Software
    +9
    Helpdesk Management Software
    214 alternatives
  18. Sagepilot icon
     1 like

    Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Main Page
    Conversation Dashboard
    Analytics Dashboard
    25 alternatives
  19. leezy icon
     1 like

    AI support and sales agent that answers customer questions from your own documentation and live business systems, then escalates to a human with the full conversation attached.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Playground: choose the model behind the agent - OpenAI, Anthropic, Google or Meta - write the system instructions, and test against a live preview of the widget.
    A captured lead scored on budget, authority, need and timeline, with the conversation it came from and a recommended follow-up.
    Analytics: conversation volume, resolution outcomes, and the replies customers marked unhelpful along with the reason they gave.
    +2
    Deploy: the same agent on a website widget, WhatsApp, Shopify, Notion, or 6,000+ apps through Zapier.
    9 alternatives
  20. XonChat icon
     8 likes

    Multichannel chat support platform that connects companies and customers including audio&video calls and screen sharing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    XonChat screenshot 1
    51 alternatives
  21. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 2
    +3
    RingCentral Engage Digital screenshot 3
    67 alternatives