Crust Service Cloud Alternatives

    Crust Service Cloud is described as 'free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels' and is an app in the Office & Productivity category. There are more than 50 alternatives to Crust Service Cloud for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Windows. The best alternative is JIRA. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Zoho CRM. Other great apps like Crust Service Cloud are UseResponse (Paid), Front (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and Chatwoot (Freemium, Open Source).

    This page was last updated Jul 16, 2021

    1. Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool.
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    2. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    3. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      • Software as a Service (SaaS)
      Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
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    4. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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      • FreemiumProprietary
      • Online
      • Microsoft Office Outlook
      • Software as a Service (SaaS)
      • Microsoft Office Suite
      On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.
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    5. Open source alternative to Intercom, Zendesk, Drift, Crisp, etc.
    6. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
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    7. Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.
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    8. Alfresco is the leading open source enterprise content management system built by the most experienced team in the industry drawn from Documentum®, Vignette® and Interwoven®.
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    Showing 10 of 59 alternatives