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Crust Service Cloud Alternatives

Crust Service Cloud is described as 'free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels' and is an app in the office & productivity category. There are more than 50 alternatives to Crust Service Cloud for a variety of platforms, including Online / Web-based, SaaS, iPad, Android and iPhone. The best alternative is JIRA, which is free. Other great apps like Crust Service Cloud are Freshdesk, Chatwoot, UseResponse and Front.

Crust Service Cloud alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Crust Service Cloud.
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  • FreeOpen Source
  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
  • Self-Hosted

Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It...

Learn more about Crust Service Cloud

  1. Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool.

    ⚫︎ CustomizableJIRA is easy to customize with themes or similar features.
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    Screenshot
  2. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    ⚫︎ Ad-freeFreshdesk doesn't contain any form of external advertising.
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    Screenshot


  3. Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

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    Screenshot
  4. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    ⚫︎ CustomizableUseResponse is easy to customize with themes or similar features.
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    Help Center of UseResponse
  5. Front icon

    Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

    ⚫︎ Real time collaborationMultiple users can work together in Front simultaneously.
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    Screenshot


  6. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

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    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
  7. Salesforce icon

    Salesforce

    • Online
    • Software as a Service (SaaS)

    Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.

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    Screenshot
  8. Zoho CRM icon

    Zoho CRM

    • FreemiumProprietary
    • Online
    • Microsoft Office Outlook
    • Software as a Service (SaaS)
    • Microsoft Office Suite

    On-demand CRM (Customer Relationship Management) services for managing organization-wide sales, marketing, customer support, and orders.

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    Realtime sales with SalesSignals
  9. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.

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    Corteza Service Cloud dashboard
  10. Alfresco Community Edition icon

    Alfresco Community Edition

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad

    Alfresco is the leading open source enterprise content management system built by the most experienced team in the industry drawn from Documentum®, Vignette® and Interwoven®.

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    Rules for content applications
Showing 10 of 64 alternatives