Crust Service Cloud Alternatives

Crust Service Cloud is described as 'Customer service desk, built on the Crust Compose low-code platform. It enables businesses to deliver faster and more personalized service to their clients, across multiple channels' and is a team collaboration tool in the office & productivity category. There are more than 50 alternatives to Crust Service Cloud for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Crust Service Cloud alternative is JIRA, which is free. Other great apps like Crust Service Cloud are Freshdesk, Alfresco Community Edition, Chatwoot and UseResponse.

  • ...

Crust Service Cloud is a customer service desk, built on the Crust Compose low-code platform. It enables businesses to...

More about Crust Service Cloud
Crust Service Cloud alternatives page was last updated Sep 27, 2024
Copy a direct link to this comment to your clipboard
  1. JIRA icon
     223 likes
    Copy a direct link to this comment to your clipboard

    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    387 JIRA alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • AU flagAustralia

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Customizable

    Features

    1.  Issue Tracking
    2.  Scrum Boards
    3.  Task Tracking
    4.  Bug reporting
    5.  Multi-project management
    6.  Ad-free
    7.  Kanban Board
    8.  SAAS Metrics
    9.  Members Statistics
    10.  Dependency Tracking
    11.  Workflow
    12.  Project Organization

    JIRA VS Crust Service Cloud

     
    • JIRA is the most popular Web-based, Windows, Mac & Linux alternative to Crust Service Cloud.

    • JIRA is the most popular free alternative to Crust Service Cloud.

    • JIRA is Freemium and ProprietaryCrust Service Cloud is Free and Open Source
  2. Freshdesk icon
     124 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Crust Service Cloud

     
    • Freshdesk is the most popular Android, iPhone, iPad & Android Tablet alternative to Crust Service Cloud.

    • Freshdesk is Freemium and ProprietaryCrust Service Cloud is Free and Open Source
  3. Copy a direct link to this comment to your clipboard

    Alfresco is the leading open source enterprise content management system built by the most experienced team in the industry drawn from Documentum®, Vignette® and Interwoven®. Twenty years of experience drove us to believe that the Enterprise Content Management...

    60 Alfresco Community Edition alternatives

    License model

    • FreeOpen Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad

    Alfresco Community Edition Features

    1.  DMS
    2.  Workflow
    3.  Java based
    4.  Portal

    Alfresco Community Edition VS Crust Service Cloud

     
    • Alfresco Community Edition is the most popular Open Source alternative to Crust Service Cloud.

    • Alfresco Community Edition is Free and Open SourceCrust Service Cloud is also Free and Open Source
  4. Chatwoot icon
     24 likes
    Copy a direct link to this comment to your clipboard

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • FreemiumOpen Source

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Crust Service Cloud

     
    • Chatwoot is the most popular Self-Hosted alternative to Crust Service Cloud.

    • Chatwoot is Freemium and Open SourceCrust Service Cloud is Free and Open Source
  5. UseResponse icon
     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Crust Service Cloud

     
    • UseResponse is the most popular commercial alternative to Crust Service Cloud.

    • UseResponse is Paid and ProprietaryCrust Service Cloud is Free and Open Source
  6. Front icon
     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant

    Front VS Crust Service Cloud

     
  7. Zoho CRM icon
     33 likes
    Copy a direct link to this comment to your clipboard

    On-demand CRM software that enables efficient management of sales, marketing, customer support, and orders. Features include advanced workflows for scaling, real-time customer engagement, nuanced forecasting, deep BI capabilities, AI for email rewriting, and seamless integration.

    276 Zoho CRM alternatives

    License model

    • FreemiumProprietary

    Country of Origin

    • IN flagIndia

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Zoho CRM Features

    1.  Works Offline
    2.  AI-Powered
    3. Slack icon  Slack integration
    4.  REST API
    5.  Real-time analytics
    6. Dropbox icon  Dropbox integration
    7.  Sales funnel
    8.  On Demand

    Zoho CRM VS Crust Service Cloud

     
  8. Salesforce icon
     36 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.

    324 Salesforce alternatives

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Salesforce Features

    1.  Marketing Automation
    2. IFTTT icon  IFTTT Integration
    3.  Contacts
    4.  Web-Based
    5.  Integration with CRMs
    6.  Lead nurturing

    Salesforce VS Crust Service Cloud

     
  9. LiveAgent icon
     56 likes
    Copy a direct link to this comment to your clipboard

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    License model

    Country of Origin

    • SK flagSlovakia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat

    LiveAgent VS Crust Service Cloud

     
  10. Help Scout icon
     29 likes
    Copy a direct link to this comment to your clipboard

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base

    Help Scout VS Crust Service Cloud

     
  11. Winn icon
     Like
    Copy a direct link to this comment to your clipboard

    Type less, win more with an AI-powered sales assistant.

    License model

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Software as a Service (SaaS)

    Winn Features

    1.  AI-Powered

    Winn VS Crust Service Cloud

     
  12. Deskero icon
     16 likes
    Copy a direct link to this comment to your clipboard

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Properties

    1.  Customizable

    Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable

    Deskero VS Crust Service Cloud

     
12 of 63 Crust Service Cloud alternatives