Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
United States
+4
Crust Service Cloud Alternatives
Crust Service Cloud is described as 'Customer service desk, built on the Crust Compose low-code platform. It enables businesses to deliver faster and more personalized service to their clients, across multiple channels' and is a team collaboration tool in the office & productivity category. There are more than 50 alternatives to Crust Service Cloud for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Crust Service Cloud alternative is JIRA, which is free. Other great apps like Crust Service Cloud are Freshdesk, Alfresco Community Edition, Zoho CRM and Chatwoot.
Alternatives list
107 Supportbench alternatives
GlassHive is an innovative sales and marketing app for IT service providers. Users have access to easy-to-use CRM marketing automation, sales and marketing management, and sales enablement tools. GlassHive was developed by team members who have worked alongside managed service...
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
+1
128 Reamaze alternativesReamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
+6
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
+3
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
+1
United Kingdom
