Crust Service Cloud Alternatives

Crust Service Cloud is described as 'Customer service desk, built on the Crust Compose low-code platform. It enables businesses to deliver faster and more personalized service to their clients, across multiple channels' and is a team collaboration tool in the office & productivity category. There are more than 50 alternatives to Crust Service Cloud for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Crust Service Cloud alternative is JIRA, which is free. Other great apps like Crust Service Cloud are Freshdesk, Alfresco Community Edition, Zoho CRM and Chatwoot.

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Alternatives list

  1. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
     
  2. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. We are a distinguished WhatsApp Marketing Provider, specializing in elevating E-Commerce Brands partnered with Shopify, Shopware, and Klaviyo. Our expertise lies in crafting automated flows, executing bulk campaigns and offering rich integrations for your e-commerce brand's engagement.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    161 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Full Help icon
     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    30 Full Help alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
     
  6. EBI Neutrino is a fast and Open Source since 2004 tool for managing CRM and ERP business dataflow, multiuser environment. Customer Relation Detailed CRM Sales Aftersales workflow , Opportunity, Offer, Order, Invoicing.

    Cost / License

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • BSD
    • Haiku
     
  7. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  9. KlikNGo icon
     Like

    KlikNGo brings on the new era of Loyalty Programs which provides flexibility and support, enabling businesses to grow their potential customer base through omnichannels. Ensuring a total complete customer journey by integrating online and offline interactions with our CRM...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  10. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
     
  11. Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Scopedesk icon
     Like

    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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