Apps tagged with 'Help Desk' Page 10 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Service Desk screenshot 1
    37 alternatives
  2. Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 1
    Ticketing As A Service screenshot 2
    +2
    Ticketing As A Service screenshot 3
    11 alternatives
  3. Helios is an AI-native RMM (remote monitoring and management) and PSA (professional services automation) platform built for MSPs and internal IT teams. It combines monitoring, alerting, ticketing, patch management, remote access, M365 and Microsoft Defender integration...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Helios MSP screenshot 1
    Helios MSP screenshot 1
    Helios MSP screenshot 2
    +2
    Helios MSP screenshot 3
    9 alternatives
  4. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    7 alternatives
  5. Convot icon
     Like

    Convot is an all-in-one customer support platform for small teams: shared inbox, help center, live chat, scheduling, and a grounded AI agent that answers from your help docs and hands off when it's unsure. See each customer's plan, MRR, and churn risk right beside the conversation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support platform that protects revenue
    Convot screenshot 1
    Convot screenshot 2
    +2
    Convot screenshot 3
    9 alternatives
  6. ReplyDesk is a complete multichannel ecommerce helpdesk solution for online sellers. With multiple integrations, ReplyDesk aggregates all your customer support channels into one inbox.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Integrated Inbox
    AI Actions
    Resolution Center Tickets
    +4
    Customizable Reply Templates
    1 alternatives
  7. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
    Chat
    Video, Live Chat , Help Center
    21 alternatives
  8. SendBoard icon
     Like

    Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Trello
    • Software as a Service (SaaS)
    SendBoard screenshot 1
    14 alternatives
  9. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Order OS: the live catalog, customers, confirmed orders and active carriers in one workspace, so every AI agent only sells what is actually in stock.
    A voice and messaging agent handling a live customer conversation natively in Bangla, qualifying the buyer and closing the order across Messenger, Instagram, WhatsApp and web chat.
    The courier routing engine moving a confirmed order through intake, amendment window, policy, zone and dispatch, picking the carrier that actually delivers fastest in that zone.
    +1
    Financial and operational analytics: revenue recovered, savings against an in-house team and the projected monthly bill, updated live.
    49 alternatives
  10. Support Hero icon
     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support Hero screenshot 1
    Support Hero screenshot 1
    23 alternatives
  11. EasyDesk icon
     Like

    EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Unified ticket screen showing customer conversation, status, and priority in one dashboard.
    Rule builder interface for automating ticket routing, prioritization, and actions.
    Customer feedback dashboard for collecting and reviewing user insights.
    +3
    Channels panel demonstrating centralized email, chat, and social support setup.
    6 alternatives
  12. BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Easy to use interface, intuitive but comprehensive with automations to simplify the workflow.
    3 alternatives
  13. KIX icon
     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
    Dashboard of Service-Agent
    Ticket view
    +1
    Ticket escalation view
    22 alternatives
  14. Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 2
    +4
    REI3 Tickets screenshot 3
    21 alternatives
  15. Zivor icon
     1 like

    Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontend View
    Backend View
    Some tools which can be integrated
    +1
    Chatflow for automation of chat
    9 alternatives
  16. AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    SupportHub screenshot 1
    13 alternatives
  17. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    BoldDesk screenshot 1
    BoldDesk screenshot 1
    BoldDesk screenshot 2
    +2
    BoldDesk screenshot 3
    14 alternatives
  18. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    LabiDesk screenshot 1
    LabiDesk screenshot 2
    +6
    LabiDesk screenshot 3
    29 alternatives
  19. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Sygma screenshot 1
    Sygma screenshot 1
    Sygma screenshot 2
    +7
    Sygma screenshot 3
    39 alternatives