ReadyDesk AlternativesHelp Desk Platforms and other similar apps like ReadyDesk

ReadyDesk is described as 'Help Desk Software. Support Software. Web based help desk software for customer relationship and service management' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to ReadyDesk for a variety of platforms, including Web-based, iPhone, iPad, Android and Windows apps. The best ReadyDesk alternative is osTicket, which is both free and Open Source. Other great apps like ReadyDesk are Zendesk, Freshdesk, UserVoice and GLPI.

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ReadyDesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ReadyDesk.
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

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ReadyDesk alternatives page was last updated Sep 12, 2020
  1. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • FreeOpen Source

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    osTicket iconReadyDesk Icon

    osTicket VS ReadyDesk

    Is osTicket a good alternative to ReadyDesk?
     
    • osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to ReadyDesk.

    • osTicket is the most popular Open Source & free alternative to ReadyDesk.

    • osTicket is Free and Open SourceReadyDesk is Paid and Proprietary
  2. Zendesk icon
     66 likes

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    245 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconReadyDesk Icon

    Zendesk VS ReadyDesk

    Is Zendesk a good alternative to ReadyDesk?
     
    • Zendesk is the most popular Android, iPhone, iPad & Android Tablet alternative to ReadyDesk.

    • Zendesk is the most popular commercial alternative to ReadyDesk.

    • Zendesk is Paid and ProprietaryReadyDesk is also Paid and Proprietary
  3. Freshdesk icon
     121 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    41 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconReadyDesk Icon

    Freshdesk VS ReadyDesk

    Is Freshdesk a good alternative to ReadyDesk?
     
    • Freshdesk is the most popular Mac alternative to ReadyDesk.

    • Freshdesk is Freemium and ProprietaryReadyDesk is Paid and Proprietary
  4. UserVoice icon
     79 likes

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    191 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconReadyDesk Icon

    UserVoice VS ReadyDesk

    Is UserVoice a good alternative to ReadyDesk?
     
    • UserVoice is the most popular SaaS alternative to ReadyDesk.

    • UserVoice is Paid and ProprietaryReadyDesk is also Paid and Proprietary
  5. GLPI icon
     25 likes

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    52 GLPI alternatives
    GLPI screenshot 1

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base
    GLPI iconReadyDesk Icon

    GLPI VS ReadyDesk

    Is GLPI a good alternative to ReadyDesk?
     
  6. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    200 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconReadyDesk Icon

    UseResponse VS ReadyDesk

    Is UseResponse a good alternative to ReadyDesk?
     
  7. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    106 Front alternatives
    Front screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant
    Front iconReadyDesk Icon

    Front VS ReadyDesk

    Is Front a good alternative to ReadyDesk?
     
  8. HESK icon
     13 likes

    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.

    13 HESK alternatives
    HESK screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    HESK iconReadyDesk Icon

    HESK VS ReadyDesk

    Is HESK a good alternative to ReadyDesk?
     
  9. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    212 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconReadyDesk Icon

    LiveAgent VS ReadyDesk

    Is LiveAgent a good alternative to ReadyDesk?
     
  10. Help Scout icon
     29 likes

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    119 Help Scout alternatives
    Conversation view

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    Help Scout iconReadyDesk Icon

    Help Scout VS ReadyDesk

    Is Help Scout a good alternative to ReadyDesk?
     
  11. LiveChat icon
     20 likes

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    218 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconReadyDesk Icon

    LiveChat VS ReadyDesk

    Is LiveChat a good alternative to ReadyDesk?
     
  12. ServiceNow icon
     5 likes

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives
    ServiceNow screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing
    ServiceNow iconReadyDesk Icon

    ServiceNow VS ReadyDesk

    Is ServiceNow a good alternative to ReadyDesk?
     
12 of 133 ReadyDesk alternatives