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ReadyDesk Alternatives

ReadyDesk is described as 'Help Desk Software. Support Software. Web based help desk software for customer relationship and service management' and is a Help Desk app in the business & commerce category. There are more than 100 alternatives to ReadyDesk for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great apps like ReadyDesk are Zendesk, Freshdesk, ProProfs Help Desk and UseResponse.

ReadyDesk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ReadyDesk.
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  • Windows
  • Online
  • Self-Hosted

Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

Learn more about ReadyDesk

  1. osTicket icon

    osTicket

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

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    Features
    Client Interface - Welcome Screen
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Features
    Screenshot


  3. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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    Features
    Screenshot
    Screenshot
  4. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  5. UseResponse icon

    UseResponse

    • Online
    • Self-Hosted
    186 alternatives to UseResponse 

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

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    Features
    1.  Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    Help Center of UseResponse
    Admin area


  6. Zammad icon

    Zammad

    • Linux
    • Self-Hosted
    37 alternatives to Zammad 

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

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    Features
    1.  Auto ResponderZammad allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
    Screenshot
    Screenshot
  7. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    100 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    Features
    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
    Screenshot
    Screenshot
  8. HelpCrunch icon

    HelpCrunch

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    226 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

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    Features
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
  9. Front icon

    Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    97 alternatives to Front 

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

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    Features
    1.  Real time collaborationMultiple users can work together in Front simultaneously.
    Screenshot
    Screenshot
  10. GLPI icon

    GLPI

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    46 alternatives to GLPI 

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    Screenshot
Showing 10 of 138 alternatives
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