ResponseTek is described as 'customer experience management (CEM) software company focused on the requirements of Global 2000 organizations with diverse product lines' and is an app in the Business & Commerce category. There are eight alternatives to ResponseTek for Online / Web-based, iPhone, iPad and SaaS. The best alternative is UserEcho. It's not free, so if you're looking for a free alternative, you could try iPerceptions. Other great apps like ResponseTek are CustomerLove (Paid), Load Spark (Paid), RenegadeWorks (Paid) and RepRevive (Paid).
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.
Monitor and influence the conversations people have about your brand with review management, profile management, competitor analysis and feedback capture tools that make smart decisions to increase your natural reviews.
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.