Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
+5
CustoQ AlternativesHelp Desk Platforms and other similar apps like CustoQ
CustoQ is described as 'Is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to CustoQ, not only websites but also apps for a variety of platforms, including Android, iPhone, iPad and SaaS apps. The best CustoQ alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great sites and apps similar to CustoQ are Freshdesk, tawk.to, Fernand and Tidio .
Alternatives list
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
148 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
+2
122 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
242 tawk.to alternativestawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.
147 Tidio alternativesPlatform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
+9
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Software as a Service (SaaS)
+6
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+6
United States
Germany
Cyprus
