Groove Alternatives

Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best Groove alternative is Text App. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Zendesk, Chatwoot, ProProfs Knowledge Base and Intercom.

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Groove alternatives page was last updated Jul 10, 2021

ServiceNow
5 likes
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
88 ServiceNow alternatives
Cost / License
Paid
Proprietary
Application type
IT Service Management Software
Origin
United States
Platforms
Online
Software as a Service (SaaS)
+1
Is ServiceNow a good alternative to Groove?
Tender Support
11 likes
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
+6
Is Tender Support a good alternative to Groove?
Deskero
16 likes
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
Cost / License
Paid
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United Kingdom
Platforms
Online
Android
iPhone
iPad
Android Tablet
Mac
+2
Is Deskero a good alternative to Groove?
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LiveAgent
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

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Solarwinds Web Help Desk
19 likes
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
Cost / License
Pay once
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Mac
Windows
Linux
Online
iPhone
Google Chrome
Safari
iPad
Is this a good alternative to Groove?
Deskpro
17 likes
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
Cost / License
Pay once
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United Kingdom
Platforms
Online
Self-Hosted
Software as a Service (SaaS)
+1
Is Deskpro a good alternative to Groove?
Supportbench
2 likes
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
United States
Platforms
Software as a Service (SaaS)
+4
Is Supportbench a good alternative to Groove?
Zoho Desk
2 likes
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Cost / License
Pay once
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
India
Platforms
Online
Android
iPhone
Android Tablet
iPad
+2
Is Zoho Desk a good alternative to Groove?
OpenSupports
7 likes
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
62 OpenSupports alternatives
Cost / License
Free
Open Source
Application type
Help Desk Platform
Platforms
Self-Hosted
Is OpenSupports a good alternative to Groove?
ProProfs Help Desk
82 likes
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
177 ProProfs Help Desk alternatives
Cost / License
Subscription
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
+2
Is ProProfs Help Desk a good alternative to Groove?
JitBit Helpdesk
33 likes
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
Pay once or Subscription
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Windows
Online
Android
Android Tablet
iPad
+1
Is JitBit Helpdesk a good alternative to Groove?
Reamaze
28 likes
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
116 Reamaze alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
iPad
+6
Is Reamaze a good alternative to Groove?
Document360
13 likes
AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
55 Document360 alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Team Collaboration Tool
Origin
India
Platforms
Online
+7
Is Document360 a good alternative to Groove?