Groove AlternativesHelp Desk Platforms and other similar apps like Groove
Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best Groove alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to Groove are Zendesk, Freshdesk, ProProfs Knowledge Base and Chatwoot.
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Groove alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Groove.- Help Desk Platform
- Paid • Proprietary
70 likes106 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
osTicket VS Groove
Is osTicket a good alternative to Groove?
66 likes244 Zendesk alternativesOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Groove
Is Zendesk a good alternative to Groove?
121 likes38 Freshdesk alternativesFreshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
License model
- Freemium • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
Freshdesk VS Groove
Is Freshdesk a good alternative to Groove?
30 likes43 ProProfs Knowledge Base alternativesProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Top ProProfs Knowledge Base Features
ProProfs Knowledge Base VS Groove
Is this a good alternative to Groove?License model
- Freemium • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
Chatwoot VS Groove
Is Chatwoot a good alternative to Groove?
25 likes105 Front alternativesFront is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
License model
- Paid • Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front VS Groove
Is Front a good alternative to Groove?
55 likes262 Intercom alternativesIntercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
Intercom Features
Intercom VS Groove
Is Intercom a good alternative to Groove?
56 likes209 LiveAgent alternativesLiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
LiveAgent VS Groove
Is LiveAgent a good alternative to Groove?
29 likes118 Help Scout alternativesHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Help Scout VS Groove
Is Help Scout a good alternative to Groove?
5 likes85 ServiceNow alternativesServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
ServiceNow Features
ServiceNow VS Groove
Is ServiceNow a good alternative to Groove?
11 likes96 Tender Support alternativesTender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
License model
- Paid • Proprietary
Application types
Platforms
- Online
Tender Support Features
Tender Support VS Groove
Is Tender Support a good alternative to Groove?
16 likes134 Deskero alternativesDeskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
Deskero Features
Deskero VS Groove
Is Deskero a good alternative to Groove?
