Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
United States
+2
Groove Alternatives
Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, Windows, iPhone and SaaS apps. The best Groove alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Text, Zendesk, Fernand and Chatwoot.
Alternatives list
The marketing moment prefigures the marketing of tomorrow, where marketing will make sense and the marks of recognition. Where marketing will help make advertisers more humane, more useful, focused on the well-being of consumers.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Self-Hosted
- PHP
- Wordpress
+1
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
+6
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
+3
Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
+2
Türkiye
India
Malta
EU
