Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Groove Alternatives
Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, Windows, iPhone and SaaS apps. The best Groove alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Text, Zendesk, Fernand and Chatwoot.
Alternatives list
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
H
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
+8
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
P
58 Document360 alternativesAI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
+7
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
I
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted
+1
India
United States
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