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iKode Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

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  • Paid
  • Proprietary

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  • Windows
  • Linux
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iKode Helpdesk was added to AlternativeTo by User7651814 on and this page was last updated . iKode Helpdesk is sometimes referred to as iKode. 

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What is iKode Helpdesk?

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails.

Tickets can be managed via the tickets lists or on the front-end of your website.It lets you easily integrate all tickets with the web interface regardless of whether they are created using email or web-based forms.

Ticket status and time is also integrated keeping both admins and users informed.

Tickets can be categorized for easy management.