The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
BangladeshPlatforms
- Online
- Self-Hosted
- web hosting
- Wordpress
+5
Groove Alternatives
Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best Groove alternative is Text App. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Zendesk, Chatwoot, ProProfs Knowledge Base and Intercom.
Alternatives list
140 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Pay once
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+5
Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.
Cost / License
- Free Personal
- Proprietary
Platforms
- Online
- Android
- Android Tablet
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Android
- iPad
- Software as a Service (SaaS)
+9
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