Groove Alternatives

Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best Groove alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Text|, Zendesk, Fernand and Chatwoot.

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Groove alternatives page was last updated Mar 6, 2026

Directly
Like
Launch and train virtual agents that double your automation rate with AI expertise.
Cost / License
Paid
Proprietary
Application types
Help Desk
Customer Feedback Manager
Origin
United States
Platforms
Online
Is Directly a good alternative to Groove?
Helpman
Like
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
Paid
Proprietary
Application type
Customer Feedback Manager
Platforms
Online
+6
Is Helpman a good alternative to Groove?
MomentCRM
Like
MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.
Cost / License
Paid
Proprietary
Application types
CRM
Help Desk
Origin
United States
Platforms
Online
Self-Hosted
Is MomentCRM a good alternative to Groove?
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Freshdesk
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

https://www.freshworks.com
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Selvo
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Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Cost / License
Freemium
Proprietary
Platforms
Online
Software as a Service (SaaS)
+3
Is Selvo a good alternative to Groove?
Fluent Support
Like
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
Bangladesh
Platforms
Online
Self-Hosted
web hosting
Wordpress
+5
Is Fluent Support a good alternative to Groove?
SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
141 SupportPal alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
Self-Hosted
Is SupportPal a good alternative to Groove?
Bornevia
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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
136 Bornevia alternatives
Cost / License
Paid
Proprietary
Application types
Help Desk
Customer Feedback Manager
Origin
Indonesia
Platforms
Online
Android
+3
Is Bornevia a good alternative to Groove?
Digibell.io
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Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
Paid
Proprietary
Origin
Türkiye
Platforms
Mac
Windows
Android
iPhone
+2
Is Digibell.io a good alternative to Groove?
ReadyDesk
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Is ReadyDesk a good alternative to Groove?
LabiKnow
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The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Software as a Service (SaaS)
+5
Is LabiKnow a good alternative to Groove?
Livewire Messenger
Like
Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.
Cost / License
Free Personal
Proprietary
Platforms
Online
Android
Android Tablet
+2
Is Livewire Messenger a good alternative to Groove?
Gorgias Helpdesk
Like
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
Is Gorgias Helpdesk a good alternative to Groove?