Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


Loop leverages a powerful screenshot plugin that integrates directly into your website as well as an embeddable forum to help you collect product feedback.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

Cost / License
- Free
- Open Source
Platforms
- Online
- Self-Hosted
SaleWhale provides impossibly good Sales Rep and Customer Support Chatbots, using the world's best available AI models. You can easily embed the chatbot on your website, whatever platform it's running on.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)


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Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Cost / License
- Free
- Open Source (GPL-3.0)
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)

Chatbond is an AI-driven customer support solution. Help you reduce response times by up to 50%, increase customer satisfaction by 30%, and increase first contact resolution rates by 40%. Easy integration across platforms to simplify support processes and provide high quality service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)



With Userflow you can build more advanced onboarding than with most other providers. All in a modern platform that's intuitive to use.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)



Live chat alternative that helps to boost sales, increase conversions rates and improve customer support.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Shopify
- Software as a Service (SaaS)
- WiX.com
- Wordpress


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OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- iPad
- Software as a Service (SaaS)


+3
Centralize, organize and manage customer feedback. Discover trends and recurring issues and get notified when new important feedback comes up.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)



Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone


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With Impact CRM your business can visualise the entire customer journey on a customer-to-customer basis. We use AI to deliver personalised recommendations, so your business acquires new customers cost effectively while retention improves along with your ability to...
With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)



Convert customers into promoters. Boost your business by tracking and growing customer happiness with Positively and Net Promoter Score®. Collect and analyze feedback from your customers in real-time on e-mail and web.


Prestavi is modern workflow software that makes it easy to turn complicated, disorganized or undocumented processes into standardized workflows that help your team move work forward.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Joinly is a community platform to get feedback from customers and collaborate on products, projects, brands and organizations.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


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Walam is an AI-powered Facebook automation tool that helps businesses automatically reply to comments and messages on their Facebook pages.


KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online


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SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Intercom
- LiveChat
- Zendesk


+3
DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- Windows Phone
- Self-Hosted


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