Rapidr is described as 'modern customer feedback management software that helps you capture & manage feedback in an organized way' and is an app in the Business & Commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Windows. The best alternative is Freshdesk, which is free. Other great apps like Rapidr are Fider (Free, Open Source), ProProfs Help Desk (Paid), UseResponse (Paid) and Productboard (Paid).
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products. Collect ideas, interact with your users, call for action and analyse most wanted features.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need. Prioritize feedback, create a roadmap with just a few clicks and keep everyone up-to-date with automated updates.
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.