Cost / License
- Freemium
- Open Source
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
- Self-Hosted
- Docker
- Cloudron
Germany
EU




Apps similar to Rapidr include Formbricks, which is open source with a free version. Other options are Freshdesk, UserVoice, Zendesk and Produkt.so. Customer Feedback Managers like Rapidr are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and Mac.




Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.


Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.



Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.




Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.




Upvoicy is a simple feedback management tool built for SaaS founders and product teams. It helps you collect, organize, and prioritize user feedback in one place.



Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.




ProductBridge is an all-in-one customer feedback platform for SaaS companies. It brings feedback boards, feature voting, public roadmaps, and changelogs into a single tool, so requests stop vanishing into email threads, Slack, and support tickets.


UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.




Create flexible surveys and collect, organize and analyze data from a variety of sources, including social media and mobile.




WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.



