Sidequest for Slack
Sidequest lets you to create helpdesks and personal task inboxes that teams love, 100% inside Slack.
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Task Management Tool
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Windows Phone
- iPad
- Slack
- Software as a Service (SaaS)
What is Sidequest for Slack?
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other in personal task inboxes. As soon as a ticket has been created, Sidequest turns into a single point of truth, so your team always has a shared understanding of the task at hand, its history and its status.
There is no need to install new software or to set up accounts, as Sidequest lives 100% inside Slack. And as Sidequest is made in Germany, your data and your users are fully protected by GDPR - one of the world's strictest data protection laws.
Sidequest for Slack Screenshots
Sidequest for Slack Features
Sidequest for Slack information
Supported Languages
- English
Comments and Reviews
Tags
- Security & Privacy
- help-desk-chat
- Customer Support
- support-ticket-system
- Productivity Tool
- issue-management
- Help Desk
- Task Management
- tasks
- communications
- slack
Recent user activities on Sidequest for Slack
aysegul added Sidequest for Slack as alternative(s) to Actioner
beamscrupper_0w added Sidequest for Slack as alternative(s) to Sidekick Studio
arvid added Sidequest for Slack as alternative(s) to Let's Do for Slack
We’re only a small team, but sidequest helps us to track tasks we send to each other - it has saved us from more than one fight. :-)
Always a pleasure to provide some peace to "agile" teams. :-) Thanks for your review, Jack!
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We have moved our internal IT help desk over to Sidequest, and it works great for now! Looking forward to the next updates.
Please keep us in the loop about your experiences! Thanks a bunch for the review!
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We have been beta testers for Sidequest from the very first day, and it has totally changed the way we do HR at our company. Highly recommended.
My team uses Sidequest to manage internal tasks that pop up every day - it has helped.
Thank you, glad to hear!
Reply written
This takes task management in Slack to the next level. Highly recommended.
Happy to hear you like Sidequest! Thanks for the review.
Reply written
We were amazed by the awesome customer service the Sidequest team provided during the beta period. Obviously, not all requests can be fulfilled at any time, but many of our suggestions have already made it into the final product. We’re running our IT helpdesk using Sidequest, and enjoying every single ticket.
Thank you! Hope to earn that fifth star soon. :-)
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Finally our helpdesk is no longer being ignored by the team :D
🙏
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