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Boomtown Alternatives

Boomtown is described as 'is the world’s first knowledge logistics company. We help enterprises deliver the customer experiences they imagine, exactly as they intend' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to Boomtown, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and iPad. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Boomtown are Zendesk, ProProfs Help Desk, Front and LiveAgent.

Boomtown alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Boomtown.
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Boomtown is the world’s first knowledge logistics company. We help enterprises deliver the customer experiences they...

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  1. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    ⚫︎ Ad-freeFreshdesk doesn't contain any form of external advertising.
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  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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  4. Front icon

    Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

    ⚫︎ Real time collaborationMultiple users can work together in Front simultaneously.
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  5. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

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  6. DeskXpand icon

    DeskXpand

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

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  7. Plumm icon

    Plumm

    • Software as a Service (SaaS)

    Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.

    ⚫︎ Real time collaborationMultiple users can work together in Plumm simultaneously.
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  8. Click2Magic icon

    Click2Magic

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

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  9. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

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  10. ServiceNow icon

    ServiceNow

    • Online
    • Software as a Service (SaaS)

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

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Showing 10 of 29 alternatives