Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Free HelpCrunch AlternativesHelp Desk Platforms & CRM Systems like HelpCrunch
The best free alternative to HelpCrunch is Libredesk, which is also Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to HelpCrunch and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to HelpCrunch are Freshdesk, FreeScout, Userlike and Zendesk Chat.
Alternatives list
48 Libredesk alternatives
97 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
122 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
+2
Userlike vs HelpCrunch Comments
Top Positive CommentViraghUserlike is a very good tool with great usability!
Userlike is a very great, easy to use tool for communication with our customers.
- Userlike is Freemium and Proprietary
214 Zendesk Chat alternativesZendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
224 tawk.to alternativestawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
122 osTicket alternativesLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
+3
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
+9
Tidio vs HelpCrunch Comments
qwerttrewqChatbot AI features + ease of use
- Tidio is Freemium and Proprietary
47 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
+9
Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- iPad
- Android Tablet
+3
24 HESK alternativesHesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- Software as a Service (SaaS)
+3
United States
Germany
EU
Userlike is developed in Germany and works perfectly with the guidelines of the GDRP