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Apps with 'Ticketing' feature

  1. osTicket icon
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

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  2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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  3. Freshdesk icon
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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  4. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

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    1.  Auto ResponderZammad allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
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  5. InvGate Service Desk icon
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    100 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
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  6. FreeScout icon
    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    25 alternatives to FreeScout 

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

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    1.  Auto ResponderFreeScout allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
    2.  Privacy focusedFreeScout is considered a privacy friendly alternative.
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  7. Eventbrite icon
    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    127 alternatives to Eventbrite 

    Eventbrite gives you all the online tools you need to bring people together for an event and sell tickets.

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    1.  Calendar IntegrationEventbrite lets you sync your tasks and events with your calendar application.
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  8. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
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    • FreemiumOpen Source
    • Self-Hosted
    13 alternatives to sr.ht 

    sr.ht is is the hosted instance of SourceHut and provides paid services to its users.

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    1.  Git Supportsr.ht supports Git, a free and open source distributed version control system.
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  9. Songkick tracks your favorite bands so you never miss them live.

    UK iTunes App of the Week, Cult of Mac Must-Have App, Billboard App of the Month.

    Instantly create a personalized concert calendar based on your bands and your location by scanning your music library.

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  10. Online workspaces with best of breed tools like Tasks & Issue Management, SVN & Git Repositories, Kanban Cardwall, Wikis, File Sharing, GDocs & Dropbox Integration, Milestones Management, Time Tracking, Support Tool for Clients, Backlog Manager, Custom Reporting

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    1.  Real time collaborationMultiple users can work together in Assembla simultaneously.
    2.  Git SupportAssembla supports Git, a free and open source distributed version control system.
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  11. pretix icon
    • Online
    • Self-Hosted
    50 alternatives to pretix 

    pretix is a state-of-the-art online shop software for selling event tickets. No matter if its a conference, a workshop or a concert, pretix is a perfect choice. We support all features you need and have competitive pricing plans.

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  12. PHPBack icon
    • Mac
    • Windows
    • Linux
    • Self-Hosted
    19 alternatives to PHPBack 

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

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  13. Freshservice icon
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    33 alternatives to Freshservice 

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.

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  14. Popcorn icon
    • FreeProprietary
    • Android
    • iPhone
    9 alternatives to Popcorn 

    Streamlining the movie-going experience for cinemas in Southeast Asia, Popcorn provides users with the fastest way to buy movie tickets for all now showing and upcoming movies on the go.

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