Apps with 'Ticketing' feature

  1. osTicket

    • Free • Open Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
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    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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  2. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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  4. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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  5. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
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  6. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :

    With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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  7. Songkick tracks your favorite bands so you never miss them live. UK iTunes App of the Week, Cult of Mac Must-Have App, Billboard App of the Month. Instantly create a personalized concert calendar based on your bands and your location by scanning your music library.
  8. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
  9. Create, advertise and manage events and ticketing.
  10. Online workspaces with best of breed tools like Tasks & Issue Management, SVN & Git Repositories, Kanban Cardwall, Wikis, File Sharing, GDocs & Dropbox Integration, Milestones Management, Time Tracking, Support Tool for Clients, Backlog Manager, Custom...
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  11. pretix is a state-of-the-art online shop software for selling event tickets. No matter if its a conference, a workshop or a concert, pretix is a perfect choice. We support all features you need and have competitive pricing plans.
  12. PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products.
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  13. Help Scout

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
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    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
  14. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
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  15. OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.
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  16. RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.