Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trengo alternative is Freshdesk, which is free. Other great apps like Trengo are osTicket, Zendesk, UserVoice and UseResponse.

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Trengo alternatives page was last updated Aug 26, 2021

Freshdesk
124 likes
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
68 Freshdesk alternatives
Cost / License
Freemium (Subscription)
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Workspace
+8
Is Freshdesk a good alternative to Trengo?
Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Trengo.
Freshdesk is the most popular free alternative to Trengo.
Freshdesk is Freemium and ProprietaryTrengo is Paid and Proprietary
Freshdesk is CustomizableTrengo is not according to our users
osTicket
70 likes
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
109 osTicket alternatives
Cost / License
Free
Open Source
Application type
Help Desk Platform
Origin
United States
Platforms
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
+3
Is osTicket a good alternative to Trengo?
osTicket is the most popular Self-Hosted alternative to Trengo.
osTicket is the most popular Open Source alternative to Trengo.
osTicket is Free and Open SourceTrengo is Paid and Proprietary
Zendesk
67 likes
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
259 Zendesk alternatives
Cost / License
Subscription
Proprietary
Application type
Help Desk Platform
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Is Zendesk a good alternative to Trengo?
Zendesk is the most popular commercial alternative to Trengo.
Zendesk is Paid and ProprietaryTrengo is also Paid and Proprietary
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Zonka Feedback
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvemen...

http://www.zonkafeedback.com
Learn More
UserVoice
79 likes
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
202 UserVoice alternatives
Cost / License
Subscription
Proprietary
Application type
Customer Feedback Manager
Origin
United States
Platforms
Online
Software as a Service (SaaS)
Is UserVoice a good alternative to Trengo?
UserVoice is the most popular SaaS alternative to Trengo.
UserVoice is Paid and ProprietaryTrengo is also Paid and Proprietary
UseResponse
132 likes
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
211 UseResponse alternatives
Cost / License
Pay once or Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
Self-Hosted
+5
Is UseResponse a good alternative to Trengo?
Front
25 likes
Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...
119 Front alternatives
Cost / License
Subscription
Proprietary
Application type
Team Collaboration Tool
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
+4
Is Front a good alternative to Trengo?
LiveChat
21 likes
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
234 LiveChat alternatives
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Mac
Windows
Online
Android
iPhone
iPad
+3
Is LiveChat a good alternative to Trengo?
LiveAgent
56 likes
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
CRM System
Origin
Slovakia
EU
Platforms
Online
Android
iPhone
Android Tablet
iPad
PHP
+4
Is LiveAgent a good alternative to Trengo?
Help Scout
29 likes
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
+2
Is Help Scout a good alternative to Trengo?
ServiceNow
5 likes
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
88 ServiceNow alternatives
Cost / License
Paid
Proprietary
Application type
IT Service Management Software
Origin
United States
Platforms
Online
Software as a Service (SaaS)
+1
Is ServiceNow a good alternative to Trengo?
Krayin - Laravel CRM
2 likes
Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.
194 Krayin - Laravel CRM alternatives
Cost / License
Free
Open Source
Application type
CRM System
Origin
India
Platforms
Self-Hosted
+7
Is Krayin - Laravel CRM a good alternative to Trengo?
Tender Support
11 likes
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
Subscription
Proprietary
Application types
Help Desk Platform
Customer Feedback Manager
Origin
United States
Platforms
Online
+6
Is Tender Support a good alternative to Trengo?