Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Trengo Alternatives
Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trengo alternative is Fernand. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Trengo are Zendesk, UserVoice, Cenvero Orion and Front.
Alternatives list
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
H
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Cost / License
- Paid
- Proprietary
Platforms
- Google Chrome
- Software as a Service (SaaS)
+5
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
P
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
India
United Kingdom
United States
Ukraine
