Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Trengo alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Zendesk, Freshdesk, UserVoice and UseResponse.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

More about Trengo
Trengo alternatives page was last updated Sep 29, 2020
  1.  1 like

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    111 Helpdesk Pilot alternatives

    License model

    Application type

    Platforms

    • Online

    Helpdesk Pilot Features

    1.  Auto Responder
    2.  Web-Based
    3.  Customer management
    4.  Customer service
    5.  Knowledge base
    Trengo Icon

    Helpdesk Pilot VS Trengo

    Is Helpdesk Pilot a good alternative to Trengo?
     
  2. HelpDocs icon
     2 likes

    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    33 HelpDocs alternatives
    HelpDocs screenshot 1

    License model

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)

    HelpDocs Features

    1.  Help Center
    2.  Customer service
    3.  Knowledge base
    HelpDocs iconTrengo Icon

    HelpDocs VS Trengo

    Is HelpDocs a good alternative to Trengo?
     
  3. Bpm'online service icon
     1 like

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    43 Bpm'online service alternatives
    Bpm'online service screenshot 1

    License model

    Platforms

    • Online

    Bpm'online service Features

    1.  Servicedesk
    2.  Customer service
    3.  Helpdesk Ticketing
    Bpm'online service iconTrengo Icon

    Bpm'online service VS Trengo

    Is Bpm'online service a good alternative to Trengo?
     
  4. SmarterTrack Help Desk 7 icon
     Like this app

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    110 SmarterTrack Help Desk 7 alternatives
    SmarterTrack Help Desk 7 screenshot 1

    License model

    Application type

    Platforms

    • Windows

    SmarterTrack Help Desk 7 Features

    1.  Customer service
    SmarterTrack Help Desk 7 iconTrengo Icon

    SmarterTrack Help Desk 7 VS Trengo

    Is this a good alternative to Trengo?
     
  5. Sirportly icon
     7 likes

    Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.

    41 Sirportly alternatives
    Sirportly screenshot 1

    License model

    Platforms

    • Linux
    • Online

    Sirportly Features

    1.  Customer service
    2.  Knowledge base
    Sirportly iconTrengo Icon

    Sirportly VS Trengo

    Is Sirportly a good alternative to Trengo?
     
  6. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    29 Logicalware alternatives

    License model

    Platforms

    • Windows
    • Online

    Logicalware Features

    1.  Customer service
    2.  Knowledge base
    Logicalware iconTrengo Icon

    Logicalware VS Trengo

    Is Logicalware a good alternative to Trengo?
     
  7. GetFeedback icon
     6 likes

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    151 GetFeedback alternatives
    GetFeedback screenshot 1

    License model

    Platforms

    • Online

    GetFeedback Features

    1.  Usability Testing
    2.  Usability
    3.  Real User Monitoring
    GetFeedback iconTrengo Icon

    GetFeedback VS Trengo

    Is GetFeedback a good alternative to Trengo?
     
  8. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    71 DiamanteDesk alternatives
    DiamanteDesk screenshot 1

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux

    DiamanteDesk Features

    1.  Helpdesk Ticketing
    DiamanteDesk iconTrengo Icon

    DiamanteDesk VS Trengo

    Is DiamanteDesk a good alternative to Trengo?
     
  9. Mint Service Desk icon
     4 likes

    Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    59 Mint Service Desk alternatives

    License model

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    Mint Service Desk Features

    1.  Asset Management
    2.  Incident Management
    3.  Integrated Chat
    4.  Helpdesk Ticketing
    5.  SLA
    6.  Flexible asset structure
    7.  Email integration
    Mint Service Desk iconTrengo Icon

    Mint Service Desk VS Trengo

    Is Mint Service Desk a good alternative to Trengo?
     
  10. Richmond ServiceDesk icon
     2 likes

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    53 Richmond ServiceDesk alternatives
    Richmond ServiceDesk screenshot 1

    License model

    Platforms

    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox

    Richmond ServiceDesk Features

    1.  Incident Management
    2.  Asset Management
    3.  Change Management
    Richmond ServiceDesk iconTrengo Icon

    Richmond ServiceDesk VS Trengo

    Is Richmond ServiceDesk a good alternative to Trengo?
     
  11. Big Boss icon
     1 like

    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration

    165 Big Boss alternatives
    Big Boss screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted

    Big Boss Features

    1.  Real time collaboration
    Big Boss iconTrengo Icon

    Big Boss VS Trengo

    Is Big Boss a good alternative to Trengo?
     
  12. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    63 Eloquant alternatives
    Eloquant screenshot 1

    License model

    Application type

    Platforms

    • Online

    Eloquant Features

    1.  Customer service
    Eloquant iconTrengo Icon

    Eloquant VS Trengo

    Is Eloquant a good alternative to Trengo?
     
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