Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Trengo alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Zendesk, Freshdesk, UserVoice and UseResponse.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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Trengo alternatives page was last updated Jul 12, 2021
  1. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    204 Raiseaticket alternatives
    Raiseaticket screenshot 1

    License model

    • FreeProprietary

    Application type

    Platforms

    • Software as a Service (SaaS)

    Raiseaticket Features

    1.  Email automation
    2.  Realtime Reports
    3.  Real-time dashboard
    4.  SLA
    5.  Helpdesk Ticketing
    6.  Remote Support
    Raiseaticket iconTrengo Icon

    Raiseaticket VS Trengo

    Is Raiseaticket a good alternative to Trengo?
     
  2. Usedesk icon
     Like this app

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    347 Usedesk alternatives
    Usedesk screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS

    Usedesk Features

    1.  Helpdesk Ticketing
    2.  Bots
    3.  API Integration
    4.  Chat Bot
    5.  Customer service
    6.  Omnichannel messaging
    Usedesk iconTrengo Icon

    Usedesk VS Trengo

    Is Usedesk a good alternative to Trengo?
     
  3. Mojo Helpdesk icon
     1 like

    The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...

    35 Mojo Helpdesk alternatives
    Mojo Helpdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online

    Mojo Helpdesk Features

    1.  Customer service
    2.  Knowledge base
    3.  Helpdesk Ticketing
    Mojo Helpdesk iconTrengo Icon

    Mojo Helpdesk VS Trengo

    Is Mojo Helpdesk a good alternative to Trengo?
     
  4. Live Chat 3 icon
     2 likes

    Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.

    149 Live Chat 3 alternatives
    Product

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted

    Live Chat 3 Features

    1.  Smart Search
    2.  Contact Forms
    3.  Live chat for websites
    4.  Live Push Notifications
    5.  Captcha Recognition
    6.  Live Support Chat
    7.  Transcript Search
    8.  IP Address Blacklist
    9.  Multiple languages
    Live Chat 3 iconTrengo Icon

    Live Chat 3 VS Trengo

    Is Live Chat 3 a good alternative to Trengo?
     
  5. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    121 eBLVD alternatives

    License model

    Platforms

    • Online

    eBLVD Features

    1.  Remote Support
    2.  Remote Work
    3.  Webinar
    eBLVD iconTrengo Icon

    eBLVD VS Trengo

    Is eBLVD a good alternative to Trengo?
     
  6. Casengo icon
     3 likes

    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    51 Casengo alternatives

    License model

    Platforms

    • Online

    Casengo Features

    1.  Customer service
    Casengo iconTrengo Icon

    Casengo VS Trengo

    Is Casengo a good alternative to Trengo?
     
  7.  2 likes

    Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.

    40 Parature Customer Service Software alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux

    Parature Customer Service Software Features

    1.  Portal
    2.  Knowledge base
    3.  Web-Based
    4.  Customer service
    5.  On Demand
    Trengo Icon

    Parature Customer Service Software VS Trengo

    Is this a good alternative to Trengo?
     
  8. AJ Help Desk SAAS icon
     2 likes

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    60 AJ Help Desk SAAS alternatives
    AJ Help Desk SAAS screenshot 1

    License model

    Application type

    Platforms

    • Linux
    • Online
    AJ Help Desk SAAS iconTrengo Icon

    AJ Help Desk SAAS VS Trengo

    Is AJ Help Desk SAAS a good alternative to Trengo?
     
  9. Marketeer icon
     5 likes

    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

    67 Marketeer alternatives
    AI technology for customer service

    License model

    Application type

    Platforms

    • Online

    Marketeer Features

    1.  Customer service
    2.  Bots
    3.  Automated messaging
    4.  Helpdesk Ticketing
    Marketeer iconTrengo Icon

    Marketeer VS Trengo

    Is Marketeer a good alternative to Trengo?
     
  10. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    133 HappyFox alternatives
    HappyFox Ticket Support System

    License model

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone

    HappyFox Features

    1.  Asset Management
    2.  Customer service
    3.  Knowledge Management
    4.  Email tracking
    5.  IT Asset Management
    HappyFox iconTrengo Icon

    HappyFox VS Trengo

    Is HappyFox a good alternative to Trengo?
     
  11. Clientele ITSM icon
     6 likes

    Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    19 Clientele ITSM alternatives
    See your open tickets at a glance with the improved preview pane in Clientele ITSM.

    License model

    Platforms

    • Windows
    • Online
    • Self-Hosted

    Clientele ITSM Features

    1.  Compatible with Microsoft Office
    2.  On-premises software
    3.  Outlook integration
    Clientele ITSM iconTrengo Icon

    Clientele ITSM VS Trengo

    Is Clientele ITSM a good alternative to Trengo?
     
  12. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    41 Keeping.com alternatives
    Keeping.com screenshot 1

    License model

    Platforms

    • Online
    • Google Chrome

    Keeping.com Features

    1.  Real time collaboration
    2.  Customer service
    Keeping.com iconTrengo Icon

    Keeping.com VS Trengo

    Is Keeping.com a good alternative to Trengo?
     
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