Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Trengo alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Zendesk, Freshdesk, UserVoice and UseResponse.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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Trengo alternatives page was last updated Feb 15, 2021
  1. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    115 Enchant.com alternatives
    Enchant.com screenshot 1

    License model

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service
    Enchant.com iconTrengo Icon

    Enchant.com VS Trengo

    Is Enchant.com a good alternative to Trengo?
     
  2. Kaseya VSA icon
     4 likes

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    101 Kaseya VSA alternatives

    License model

    Application type

    Platforms

    • Windows
    • Linux
    • Online

    Kaseya VSA Features

    1.  Topology map
    2.  Remote monitoring
    3.  IT Automation
    4.  Patch Management
    5.  Remote Management
    Kaseya VSA iconTrengo Icon

    Kaseya VSA VS Trengo

    Is Kaseya VSA a good alternative to Trengo?
     
  3. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    92 TeamSupport.com alternatives
    Dashboard

    License model

    Platforms

    • Online

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service
    TeamSupport.com iconTrengo Icon

    TeamSupport.com VS Trengo

    Is TeamSupport.com a good alternative to Trengo?
     
  4. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    164 ClickDesk alternatives
    ClickDesk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ClickDesk Features

    1.  Customer service
    2.  Voice Chat
    ClickDesk iconTrengo Icon

    ClickDesk VS Trengo

    Is ClickDesk a good alternative to Trengo?
     
  5. Respond icon
     4 likes

    Respond is a social media customer service platform built for support teams.

    58 Respond alternatives
    Responding to a conversation in the team inbox

    License model

    Platforms

    • Online

    Respond Features

    1.  Customer service
    Respond iconTrengo Icon

    Respond VS Trengo

    Is Respond a good alternative to Trengo?
     
  6. LanDesk Service Management icon
     4 likes

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    58 LanDesk Service Management alternatives

    License model

    Platforms

    • Online

    LanDesk Service Management Features

    1.  IT Asset Management
    LanDesk Service Management iconTrengo Icon

    LanDesk Service Management VS Trengo

    Is this a good alternative to Trengo?
     
  7. Brisk Support - Help Desk Software icon
     1 like

    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    79 Brisk Support - Help Desk Software alternatives
    Brisk Support - Help Desk Software screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Brisk Support - Help Desk Software Features

    1.  Helpdesk Ticketing
    2.  Web-Based
    Brisk Support - Help Desk Software iconTrengo Icon

    Brisk Support - Help Desk Software VS Trengo

    Is this a good alternative to Trengo?
     
  8. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    96 Helprace alternatives
    Help Desk Admin Panel

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4.  WordPress Integration
    5.  Helpdesk Ticketing
    Helprace iconTrengo Icon

    Helprace VS Trengo

    Is Helprace a good alternative to Trengo?
     
  9. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    61 Cerb alternatives
    Pages allow you to build your own productivity H.Q.

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    Cerb Features

    1.  Real time collaboration
    2.  LAMP
    Cerb iconTrengo Icon

    Cerb VS Trengo

    Is Cerb a good alternative to Trengo?
     
  10. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    86 Groove alternatives
    ,

    License model

    Application type

    Platforms

    • Online

    Groove Features

    1.  Shared inbox
    2.  Knowledge base
    3.  Customer service
    4.  Slack integration
    Groove iconTrengo Icon

    Groove VS Trengo

    Is Groove a good alternative to Trengo?
     
  11. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    143 SupportBee alternatives
    SupportBee screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    SupportBee iconTrengo Icon

    SupportBee VS Trengo

    Is SupportBee a good alternative to Trengo?
     
  12. TOPdesk ITSM icon
     3 likes

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management

    58 TOPdesk ITSM alternatives

    License model

    Platforms

    • Online
    • Self-Hosted

    TOPdesk ITSM Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Task Time Tracking
    4.  Ad-free
    5.  Real time collaboration
    6.  No Coding Required
    7.  Incident Management
    TOPdesk ITSM iconTrengo Icon

    TOPdesk ITSM VS Trengo

    Is TOPdesk ITSM a good alternative to Trengo?
     
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