Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or tawk.to. Other great apps like Intercom are Libredesk, Freshdesk, FreeScout and Userlike.
Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Almost everyone thinks HelpCrunch is a great Intercom alternative.
HelpCrunch is the most popular Web-based, Android, iPhone & iPad alternative to Intercom.
HelpCrunch is the most popular commercial alternative to Intercom.
HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
HubSpot is the most popular free alternative to Intercom.
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Almost everyone thinks tawk.to is a great Intercom alternative.
tawk.to is the most popular Windows, Mac & Linux alternative to Intercom.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Libredesk is the most popular Self-Hosted alternative to Intercom.
Libredesk is the most popular Open Source alternative to Intercom.
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Its easy go use and good price!
Userlike has the best user interfece.Our customer care reps. basically found their way around it in minutes.
Because of its rich feature and fast support
Almost everyone thinks Userlike is a great Intercom alternative.
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Flat price for unlimited users, knowledge base fully integrated with chat and any other app, campaigns, a lot of ready to use integrations and also with API to integrate with everything else.
Ease of use in getting started, advanced insights into customers
The service is incredible: the support team is pretty helpful.
Almost everyone thinks Crisp is a great Intercom alternative.
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
It was actually developed as an alternative to Intercom. The functionalities are extremely similar yet the tool is two times cheaper.
Most users think User.com is a great Intercom alternative.
Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Clean user interface and the code is open source
Almost everyone thinks Chatwoot is a great Intercom alternative.
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Way cheaper compared to intercom but powerful enough for the small businesses!