Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.
Cost / License
- Freemium (Pay once)
- Proprietary
United KingdomPlatforms
- Online
+1
Intercom Alternatives
Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or tawk.to. Other great apps like Intercom are Libredesk, Freshdesk, FreeScout and Userlike.
Alternatives list
SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.
Cost / License
- Paid
- Proprietary
Platforms
- Online
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
+9
Comments about Chaskiq as an Alternative to Intercom
- Chaskiq is Free and Open Source
Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Android
- Self-Hosted
- Software as a Service (SaaS)
+3
Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.
+3
Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Cost / License
- Freemium (Subscription)
- Open Source
Alerts
- Discontinued
Platforms
- Self-Hosted
- Software as a Service (SaaS)
+4
Comments about Papercups as an Alternative to Intercom
behanzin777Papercups is on maintenance mode from January 2022. There are no new major features in the near future: https://papercups.io/blog/papercups-maintenance
- Papercups is Freemium and Open Source
Verloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by automating your most common questions, ML based lead generation and other recipes.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Right messages at the right time to support, convert and gather feedback from the right customer.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
United States
Uruguay
India
Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others