Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or tawk.to. Other great apps like Intercom are HubSpot, Freshdesk, Crisp and User.com.
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
Provides fully customizable, embeddable GPT AI chatbots for automating support, answering real-time questions, enabling live chat and analytics, integrating via Zapier and API access, reducing costs, improving lead capture, supporting sales and training around the clock.
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
Much better pricing but does the same thing and more. Reamaze is a helpdesk with messaging features.
Extremely competitive with Intercom. Has helpdesk and live chat delivered as a shared inbox for teams. Reamaze also has messaging automation just like Intercom except with a real time live dashboard so you can see how many customers are online and what they're doing. Proactive engagement allows you to set up rule based messaging. FAQ management is extremely great too allowing you to easily embed anywhere.
Much cheaper and has tons of features including customer engagement and ability to see what customers are doing on my website. Has full helpdesk and live chat too.
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Touchlead is an all-in-one SAAS platform that helps businesses increase sales and marketing effectiveness. It offers an integrated suite of tools, including CRM, email marketing, and analytics, to streamline lead management, personalize communications, and gain valuable audience...
Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.
An online, multi-user, email, and SMS marketing software. We help you create, send, share, automate, and track email and SMS campaigns with ease. You can get started for free!.
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Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others