Intercom Alternatives

Alternatives list

1. 

   

   Hoory AI

    Like

   Hoory is an AI-powered assistant that automates customer communication. It is a cost-effective solution to provide 24/7 support and an enhanced user experience. Hoory doesn’t require any coding and can be easily embedded into the website.

   Cost / License

   • Paid
   • Proprietary

   Platforms

   • Software as a Service (SaaS)

   

   

   

   +4

   

   More about Hoory AI  

   

   Good alternative?Is Hoory AI a good alternative to Intercom?

    
2. 

   

   Customerly

    1 like

   Right messages at the right time to support, convert and gather feedback from the right customer.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • CRM

   Platforms

   • Mac
   • Online
   • Android
   • iPhone
   • Software as a Service (SaaS)

   

   Good alternative?Is Customerly a good alternative to Intercom?

    
4. 

   

   Helply

    4 likes

   Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. It replaces the help desk itself, so you don't run an AI add-on on top of another tool.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online

   

   

   

   More about Helply  

   

   Good alternative?Is Helply a good alternative to Intercom?

    
5. Ad

   

   

   Helpwise

   Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-chann...

   https://helpwise.io

   Learn More
6. 

   

   Audienceful

    16 likes

   Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

   239 Audienceful alternatives

   Cost / License

   • Freemium
   • Proprietary

   Application typeApplication types

   • Email Marketing
   • Blog Publishing

   Origin

   • United States

   Platforms

   • Online
   • Notion
   • Software as a Service (SaaS)

   • United States

   

   

   

   +2

   

   More about Audienceful  

   

   Good alternative?Is Audienceful a good alternative to Intercom?

    

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   1comment

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   Audienceful vs Intercom Comments

   Positive comment by KemBerg · Aug 29, 2023

   Awesome replacement for Intercom's overpriced email marketing features.

   1 of 1 comments

   

   

   • Audienceful is Freemium and ProprietaryIntercom is Paid and Proprietary
   • Audienceful is an Email Marketing Intercom is a Help Desk Platform
   • Audienceful is Lightweight and Privacy focusedIntercom is not according to our users
7. 

   

   DeskXpand

    1 like

   DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

   216 DeskXpand alternatives

   Cost / License

   • Freemium
   • Proprietary

   Application type

   • Help Desk

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +9

   

   More about DeskXpand  

   

   Good alternative?Is DeskXpand a good alternative to Intercom?

    
9. 

   

   SparrowDesk

    1 like

   Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Online
   • Android
   • Android Tablet
   • iPhone
   • iPad

   • United States

   

   

   More about SparrowDesk  

   

   Good alternative?Is SparrowDesk a good alternative to Intercom?

    
10. 

    

    Papercups

     1 like

    Papercups is an open source live customer chat web app.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)

    

    

    

    +4

    

    More about Papercups  

    

    Good alternative?Is Papercups a good alternative to Intercom?

     

    |

    1comment

    ExpandCollapse

    Discontinued

    The website is unavailable, and the latest update is from May 2022.

    Papercups vs Intercom Comments

    Positive comment by behanzin777 · Oct 22, 2022

    Papercups is on maintenance mode from January 2022. There are no new major features in the near future: https://papercups.io/blog/papercups-maintenance

    1 of 1 comments

    

    

    • Papercups is Freemium and Open SourceIntercom is Paid and Proprietary
11. 

    

    Digistant

     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    Cost / License

    • Free
    • Proprietary

    Application typeApplication types

    • CRM
    • Appointment Scheduler

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    

    More about Digistant  

    

    Good alternative?Is Digistant a good alternative to Intercom?

     
12. 

    

    erxes

     3 likes

    In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

    Cost / License

    • Freemium
    • Open Source

    Application type

    • Email Marketing

    Origin

    • United States

    Platforms

    • Online
    • Android
    • Self-Hosted
    • Software as a Service (SaaS)

    • United States

    

    

    

    +3

    

    More about erxes  

    

    Good alternative?Is erxes a good alternative to Intercom?

     
13. 

    

    Robylon AI

     Like

    Robylon AI is an agentic automation platform designed to streamline customer support and internal operations by autonomously resolving over 90% of business queries across chat, email, voice, and ticketing systems.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • CRM

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    More about Robylon AI  

    

    Good alternative?Is Robylon AI a good alternative to Intercom?

     
14. 

    

    Alive5

     Like

    Alive5 is a multi-channel messaging platform that allows businesses to communicate with their customers in real-time via SMS, web chat, and Facebook Messenger . It enables businesses to engage with customers, answer inquiries, schedule appointments, and send notifications...

    Cost / License

    • Paid
    • Proprietary

    Origin

    • United States

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    • Online
    • iPad
    • Android Tablet

    • United States

    

    

    

    +5

    

    More about Alive5  

    

    Good alternative?Is Alive5 a good alternative to Intercom?

     
15. 

    

    HelpSpace

     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • Germany
    • EU

    Platforms

    • Software as a Service (SaaS)

    • Germany
    • EU

    

    

    

    More about HelpSpace  

    

    Good alternative?Is HelpSpace a good alternative to Intercom?