Intercom Alternatives

Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or tawk.to. Other great apps like Intercom are Libredesk, Freshdesk, FreeScout and Userlike.

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Alternatives list

  1. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. Copy a direct link to this comment to your clipboard

    Sendbird's no-code AI chatbot for customer engagement and support, powered by OpenAI's advanced GPT technology, is ready to deploy on a website in minutes.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  4. Fullview icon
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    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  5. My AskAI icon
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    My AskAI is an AI customer support chatbot with human handover, trained on your company's knowledge base, that you can add to your website in minutes.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  6. Copy a direct link to this comment to your clipboard

    Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
     
  7. Malcolm! icon
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    Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Interakt icon
     10 likes
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    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  9. HelpDesk icon
     2 likes
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    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
     
  10. GoSquared icon
     19 likes
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    All-in-one platform for understanding converting more web visitors to leads – real time analytics, live chat, marketing automation and our unique customer data hub, integrated seamlessly.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  11. REVE Chat icon
     3 likes
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    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  12. LetsSyncro icon
     1 like
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    We go beyond Live Chat companies offering a completely new guided shopping experience which combines text, voice and images. Try Online Personal Selling yoday for Free

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPad
     
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