Intercom Alternatives

One of the most popular alternatives to Intercom is HubSpot, which has a free version. Other popular alternatives are Libredesk, Freshdesk, FreeScout and Dolibarr. Help Desk Platforms like Intercom are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Intercom alternatives page was last updated

Alternatives list

  1. Bridger icon
     Like

    You can use Bridger to embed a chat component on your website and use Discord or Slack to communicate directly with your customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Discord
    • Slack
    Good alternative?
     
  2. HelpDesk icon
     2 likes

    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    Good alternative?
     
  3. Dashly icon
     6 likes

    Customer conversation and marketing platform for lead capturing, support and conversation increase.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  4. ChatFlow.io icon
     1 like

    ChatFlow.io lets you connect with your website visitors easily using existing Messaging Apps like Facebook Messenger, WhatsApp, Email and Call. You can even customize the greeting messages to humanize the user experience. Install now.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  5. Sideconvo icon
     1 like

    Sideconvo automatically discovers your website's content and reads your uploaded documents to create an intelligent agent that visitors can talk to—not just chat with.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. askGenie icon
     Like

    Create your own ChatGPT agent, trained on your data, launch it anywhere.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  8. CloudChat icon
     2 likes

    Talk to your website visitors in real-time for as long as you want for Free! A new Live Chat for Business and Personal Websites with Premium Features right from the ground up.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. Analyzee icon
     4 likes

    Analyzee is a free, unified SaaS for real-time analytics, customer engagements & session insights. Easily integrate with a single script, centralize data from multiple sources, and interact live with customers, all on a self-hosted, robust infrastructure.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  10. Vero icon
     1 like

    Vero is email marketing software that can send drip campaigns (lifecycle emails) or event-based emails. There are no in-app messaging features like Intercom.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
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  11. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
    Good alternative?
     
  12. Produkt.so icon
     5 likes

    Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
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