Customer Support Tools Page 13 of 17

All apps in Customer Support Tools category. Use the filters below to narrow down your search. 
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  1. Representative24 is a multilingual AI chatbot for your website and messaging channels that learns from your content, answers customer questions, captures leads, and schedules appointments—available 24/7 and easy to install.

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)
    Dashboard
    14 alternatives
  2. ultimate.ai icon
     1 like

    Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

    • PaidProprietary
    • Online
    • Self-Hosted
    • Freshchat
    • Software as a Service (SaaS)
    • Salesforce.com
    • LiveAgent
    • Freshdesk
    • SAP HANA
    • Zendesk
    • Zendesk Chat
    ultimate.ai - Analytics Dashboard
    26 alternatives
  3. Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    7 alternatives
  4. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    • PaidProprietary
    • Online
    Helloumi screenshot 1
    37 alternatives
  5. Conversocial icon
     1 like

    Our solutions help global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Instagram and YouTube.

  6. Amity icon
     Like

    Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success...

    Amity screenshot 1
    9 alternatives
  7. Jotform AI Agents provide customer support by answering inquiries, guiding users, and resolving issues autonomously. You can easily train them with custom knowledge for brand-consistent interactions. You can also set automation rules to streamline workflows and engage users to...

    • AI Chatbot
    • FreemiumProprietary
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Software as a Service (SaaS)
    Jotform AI Agents screenshot 1
    Jotform AI Agents screenshot 2
    Jotform AI Agents screenshot 3
    5 alternatives
  8. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Project dashboard
    18 alternatives
  9. Sorry™ icon
     5 likes

    Sorry™ provides a new and improved method of viewing service status. It ensures that customers have the best possible experience during incidents by offering simple and clear layouts and a personalized subscriber experience.

    • PaidProprietary
    • Online
    The Simpler, Smarter Status Page
    29 alternatives
  10. Remote customer service that scales with your business. Flexible - ready for a seamless integration, able to use all software and communication channels your business needs. Dedicaled - gathers a support team working on your project only.

    • PaidProprietary
    • Mac
    • Windows
    • Online
    2 alternatives
  11. Snipbeaver is a web based application that allows users to cpy-paste pre saved snippets into a message with a click. Users can also easily fill in dynamic data like recipient name and other details. It does not require users to install any browser extension or application can...

    • PaidProprietary
    • Online
    text editor
    15 alternatives
  12. Xeno icon
     1 like

    Xeno is an online messaging app designed to help you attract, convert, and retain customers by creating valuable remote conversational experiences.

    • PaidProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Xeno screenshot 1
    11 alternatives
  13. Numa AI icon
     Like

    Leverage modern Generative-AI to autonomously capture every RO, schedule service appointments, and deliver service updates in real time.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    Numa AI screenshot 1
    22 alternatives
  14. Eloquens AI is a smart assistant that replies to key business emails in record time. Perfect for support teams, sales reps, and tech leads.

    • PaidProprietary
    • Online
    Eloquens AI screenshot 1
    1 alternatives
  15. Support Hero icon
     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Support Hero screenshot 1
    22 alternatives
  16. It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

    24 alternatives
  17. Parlor.io icon
     Like

    Parlor.io is a Feedback Management System designed for SaaS teams who care about their users. Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

    Parlor.io screenshot 1
    12 alternatives
  18. VoxMail icon
     Like

    VoxMail is a customer support tool that can be plugged-in to your website and allow your customers to leave your voice messages in any language.

    • PaidProprietary
    • Online
    • Software as a Service (SaaS)
    7 alternatives
  19. DIDVN icon
     Like

    DID Virtual Numbers lets you instantly get virtual phone numbers from around the world. You can make and receive calls, manage SMS, and forward communication through a secure online dashboard — perfect for businesses, remote teams, and professionals who need a global phone presence.

    • PaidProprietary
    • Online
    DIDVN screenshot 1