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Bornevia Alternatives

Bornevia is described as 'simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Bornevia for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and SaaS. The best alternative is osTicket, which is both free and Open Source. Other great apps like Bornevia are Zendesk, Freshdesk, ProProfs Help Desk and UseResponse.

Bornevia alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Bornevia.
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Bornevia iconBornevia
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  • Online
  • Android

Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat...

Learn more about Bornevia
  1. osTicket icon

    osTicket

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    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

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    Features
    Client Interface - Welcome Screen
  2. Zendesk icon

    Zendesk

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    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

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    Features
    Screenshot
  4. Freshdesk icon

    Freshdesk

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

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    Features
    1.  Ad-freeFreshdesk doesn't contain any form of external advertising.
    Screenshot
    Screenshot
  5. ProProfs Help Desk icon

    ProProfs Help Desk

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    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

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    Features
    Screenshot
  6. UseResponse icon

    UseResponse

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    • Online
    • Self-Hosted
    186 alternatives to UseResponse 

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

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    Features
    1.  Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    Help Center of UseResponse
    Admin area
  8. InvGate Service Desk icon

    InvGate Service Desk

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    100 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

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    Features
    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
    Screenshot
    Screenshot
  9. HelpCrunch icon

    HelpCrunch

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    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    226 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

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    Features
    1.  Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
  10. Front icon

    Front

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    97 alternatives to Front 

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

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    Features
    1.  Real time collaborationMultiple users can work together in Front simultaneously.
    Screenshot
    Screenshot
  11. ((OTRS)) Community Edition icon

    ((OTRS)) Community Edition

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    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Perl
    87 alternatives to ((OTRS)) Community Edition 

    ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

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    Features
    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
  12. UserVoice icon

    UserVoice

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    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    170 alternatives to UserVoice 

    UserVoice communities are the easiest way to turn customer feedback into action:

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    Features
    The top professional uservoice feedback system at the example from bit.ly
Showing 10 of 148 alternatives
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