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    Support Hero Alternatives

    Support Hero is described as 'provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users' and is a Customer Support Tool in the Business & Commerce category. There are more than 25 alternatives to Support Hero, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Windows. Most alternatives are Customer Support Tools and Help Desks. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Support Hero are ProProfs Help Desk (Paid), Zendesk (Paid), UserVoice (Paid) and Trengo (Paid).

    This page was last updated Mar 15, 2022
    • Online
    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers...
    Learn more about Support Hero

    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    3. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    4. UserVoice communities are the easiest way to turn customer feedback into action:
    5. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

      • FreemiumProprietary
      • Android
      • iPhone
      • Zapier
      • Google Calendar
      • Software as a Service (SaaS)
      • Google Drive - Sheets
      Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
    6. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
      • FreemiumProprietary
      • Software as a Service (SaaS)
      Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.
    7. Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.
    8. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
    Showing 10 of 25 alternatives