Helloumi Alternatives
Helloumi is described as 'Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are' and is an website in the Business & Commerce category. There are more than 25 alternatives to Helloumi, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Self-Hosted solutions. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Helloumi are ProProfs Help Desk (Paid), UseResponse (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and Zendesk (Paid).
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook...
- Freemium
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.No screenshots yet
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- UserVoice communities are the easiest way to turn customer feedback into action:
1. Share ideas.
2. Vote up the best.
3. Respond, implement & repeat!- Paid
- Online
- Android
- iPhone
- Android Tablet
- iPad
- LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
- Paid
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
- Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace.