Helloumi Alternatives

    Helloumi is described as 'Conversational Commerce manager that integrates the main instant messaging apps on a single platform. It allows you to talk to users in real time right where they naturally are' and is an website in the Business & Commerce category. There are more than 25 alternatives to Helloumi, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Self-Hosted solutions. The best alternative is Freshdesk, which is free. Other great sites and apps similar to Helloumi are ProProfs Help Desk (Paid), UseResponse (Paid), ((OTRS)) Community Edition (Free Personal, Open Source) and Zendesk (Paid).

    This page was last updated Oct 25, 2021
    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
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    2. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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    4. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    5. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

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    6. Zendesk

      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
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      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    8. SuiteCRM

      • Free • Open Source
      • Windows
      • Linux
      • Online
      • Self-Hosted
      • Software as a Service (SaaS)
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      SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.
    9. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
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    10. UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!
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    11. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
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    12. Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.
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    Showing 10 of 42 alternatives