Helprace is described as 'Personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helprace for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best Helprace alternative is Freshdesk, which is free. Other great apps like Helprace are osTicket, Zendesk, UserVoice and ProProfs Knowledge Base.
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
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