Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
India
Helprace Alternatives
Helprace is described as 'Personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helprace for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best Helprace alternative is Freshdesk, which is free. Other great apps like Helprace are osTicket, Zendesk, UserVoice and ProProfs Knowledge Base.
Alternatives list
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
+4
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
+1
Copiny is a customer community platform that allow companies to have dialogue with their customer on the site. Using our platform companies reduce support cost up to 20% and get x15 times more customer feedback.
+3
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
- 62 iKode Helpdesk alternatives
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
United Kingdom
Russia
United States
China