Helprace Alternatives

Helprace is described as 'Personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helprace for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best Helprace alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like Helprace are Zendesk, UserVoice, ProProfs Knowledge Base and UseResponse.

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Alternatives list

  1. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  2. Groove icon
     4 likes

    Help Desk Software for Small Businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. SlimFAQ icon
     2 likes

    Build a FAQ quickly and easily for your website or application.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  5. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  6. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  7. BlueFolder icon
     1 like

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  9. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Casengo icon
     3 likes

    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    139 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  12. Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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