Helprace Alternatives

Helprace is described as 'Personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helprace for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best Helprace alternative is Freshdesk, which is free. Other great apps like Helprace are osTicket, Zendesk, UserVoice and ProProfs Knowledge Base.

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Alternatives list

  1. Groove icon
     4 likes
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    Help Desk Software for Small Businesses.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. SlimFAQ icon
     2 likes
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    Build a FAQ quickly and easily for your website or application.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  4. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  5. BlueFolder icon
     1 like
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    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Copy a direct link to this comment to your clipboard

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Subscription
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  7. eBLVD icon
     3 likes
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    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  10. Copy a direct link to this comment to your clipboard

    Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  11. Keeping.com icon
     3 likes
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    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
  12. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
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