Chatwoot AlternativesHelp Desk Platforms and other similar apps like Chatwoot

Chatwoot is described as 'Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Chatwoot for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Chatwoot alternative is HubSpot, which is free. Other great apps like Chatwoot are FreeScout, Freshdesk, Zendesk Chat and LiveChat.

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Chatwoot alternatives page was last updated

Alternatives list

  1. Brevo icon
    Sponsored

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
  2. HubSpot icon
     106 likes
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    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    95 HubSpot alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • HubSpot is the most popular Web-based, Android, iPhone & iPad alternative to Chatwoot.

    • HubSpot is the most popular free alternative to Chatwoot.

    • HubSpot is Freemium and ProprietaryChatwoot is Freemium and Open Source
  3. FreeScout icon
     39 likes
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    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    102 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
    • FreeScout is the most popular Mac, Linux & Self-Hosted alternative to Chatwoot.

    • FreeScout is the most popular Open Source alternative to Chatwoot.

    • FreeScout is Freemium and Open SourceChatwoot is also Freemium and Open Source
    • FreeScout is Lightweight and Privacy focusedChatwoot is not according to our users
  4. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    72 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    • Freshdesk is the most popular Windows alternative to Chatwoot.

    • Freshdesk is Freemium and ProprietaryChatwoot is Freemium and Open Source
    • Freshdesk is CustomizableChatwoot is not according to our users
  5. Zendesk Chat icon
     37 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    • Zendesk Chat is the most popular SaaS alternative to Chatwoot.

    • Zendesk Chat is Freemium and ProprietaryChatwoot is Freemium and Open Source
  6. LiveChat icon
     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
    • LiveChat is the most popular commercial alternative to Chatwoot.

    • LiveChat is Paid and ProprietaryChatwoot is Freemium and Open Source
    • LiveChat is Lightweight and CustomizableChatwoot is not according to our users
  7. Intercom icon
     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    295 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  8. Tidio  icon
     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    65 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
  9. tawk.to icon
     93 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    210 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  10. LiveAgent icon
     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
     
  11. Front icon
     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  12. OpenChat icon
     4 likes
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    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    Cost / License

    • Subscription
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
     
  13. Userlike icon
     82 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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