Apps tagged with 'Customer Support' Page 8 of 22

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. SPEXE icon
     2 likes

    The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    SPEXE screenshot 1
    25 alternatives
  2. Gist CRM icon
     3 likes

    Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Gist CRM screenshot 1
    Gist CRM screenshot 2
    Gist CRM screenshot 3
    66 alternatives
  3. Talkdesk icon
     1 like

    Talkdesk is a cloud-based call center software solution.

    No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect with your customers in real time and increase customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
  4. Helpjuice icon
     15 likes

    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Helpjuice screenshot 1
    Helpjuice screenshot 1
    Helpjuice screenshot 2
    +1
    Helpjuice screenshot 3
    54 alternatives
  5. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    Keeping.com screenshot 1
    43 alternatives
  6. VirtualPBX icon
     6 likes

    Whether you're a business of one, or a thousand-employee enterprise, VirtualPBX offers a PBX system for businesses of any shape or size!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    Meet the VirtualPBX Interface
    VirtualPBX screenshot 1
    26 alternatives
  7. GetInChat icon
     3 likes

    Get In Chat enables live chat conversation with a visitor on your site. Impress customers and increase their loyalty, before they go off to another.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    GetInChat screenshot 1
    Agents activity monitoring feature. It's possible see agent online status and amount of completed chats for the last 24 hours on the dashboard.
    120 alternatives
  8. Newired icon
     12 likes

    Newired empowers companies to speed up user onboarding on virtually any web application, by making the user learn and perform on the go. We shall not forget that digital is, first and foremost, for people.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Newired screenshot 1
    Newired screenshot 1
    24 alternatives
  9. Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    116 alternatives
  10. basma.ai icon
     2 likes

    “basma.ai” enables businesses to launch a virtual branch & a video call center in five minutes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    basma.ai screenshot 1
    basma.ai screenshot 1
    22 alternatives
  11. HelpDocs icon
     2 likes

    Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Google Chrome
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    HelpDocs screenshot 1
    HelpDocs screenshot 1
    HelpDocs screenshot 2
    +5
    HelpDocs screenshot 3
    33 alternatives
  12. Umnico icon
     1 like

    Umnico is the omnichannel messaging solution and the ultimate tool for managing customer communications. With support for over 25 business messengers and social media platforms, all accessible from one central chat-center, you can streamline your customer interactions like never...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Umnico Live Chat
    Umnico Inbox
    Social CRM by Umnico
    13 alternatives
  13. AI ReFounder icon
     1 like

    AI ReFounder is an AI voice agent built for ecommerce stores. It adds a voice call button to the storefront: shoppers tap it and talk to an agent that knows the store's catalog, prices, and availability, answers their questions, and guides them to complete the purchase —...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • CA flagCanada
    Analytics dashboard: calls by type, converted calls, conversion rate, and revenue attributed to calls, with daily trends.
    Revenue attribution: daily orders and revenue next to the orders and revenue attributed to calls handled by the AI agent.
    Daily call volume next to daily orders, showing which calls turned into purchases.
    7 alternatives
  14. Botsify icon
     1 like

    Create Artificially Intelligent Chatbots without coding. Using Botsify users train a computer to take a conversation from hello to a conversion, successful customer support, or fill up a survey form. Automate & Increase your workforce 100x overnight!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    49 alternatives
  15. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • US flagUnited States
    HappyFox Ticket Support System
    HappyFox Dashboard
    HelpDesk Automation - Smart Rule
    +8
    HappyFox HelpDesk Reports
    146 alternatives
  16. ReciteMail icon
     1 like

    Creates secure, personalized email replies in your writing style from imported messages, offers translation, tone controls, spell check, and privacy-focused local storage.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    • IE flagIreland
    • European Union flagEU
    ReciteMail
    Compose
  17. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Digistant screenshot 1
  18. BreakGround icon
     1 like

    BreakGround turns your product into a guided experience—using AI. Just enter your product URL, and AI understands your UI to generate onboarding, tooltips, and in-app guidance automatically. No complex setup. No manual flows. Live in under an hour.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Google Chrome
    • US flagUnited States
    BreakGround screenshot 1
    BreakGround screenshot 1
    BreakGround screenshot 2
    +3
    BreakGround screenshot 3
    12 alternatives
  19. Sublex Chat icon
     1 like

    An AI chat assistant for your website that answers only from your own website, documents and price lists. When it does not know, it says so and captures the lead instead. The AI is included in every plan; live chat, human takeover and your own branding are in the Business plan.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GM flagGambia
    An AI assistant that does not make things up
    It answers, and when it cannot, it says so.
Sublex Chat answers your customers on your website from your own material. Here it handles a delivery question, then meets one it was never given the answer to. Rather than guessing, it tells the customer plainly and passes the conversation to the team, who reply as themselves in the same window.
    Every question it could not answer, in one list.
Each question the assistant declined, in the customer's own words, with how many times it has been asked. Answer one here and it is never missed again. This list is what your website forgot to mention.
    +3
    What the assistant actually did.
How many conversations came in, how many it handled on its own, how many it could not, and how many leads it captured. Plus what customers ask most, grouped by wording. All read from conversations you already had, with no extra tracking added to your visitors.
    8 alternatives
  20. Answrii icon
     1 like

    AI-powered FAQ generator and chatbot builder for small businesses. Generate FAQ pages, embed AI chatbots, and deploy Telegram bots — in 35+ languages, no coding required.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • IN flagIndia
    Answrii screenshot 1
    Answrii screenshot 1
    Answrii screenshot 2
    4 alternatives