Apps tagged with 'Help Desk' Page 11 of 14

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. Manage your IT, HR, customer service or any other request, with one or many teams - all within a central application. REI3 Tickets provides simple or complex request management as well as clear overview over ownership and ticket status.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 1
    REI3 Tickets screenshot 2
    +4
    REI3 Tickets screenshot 3
    22 alternatives
  2. Zivor icon
     1 like

    Zivor.io is designed to make customer engagement simple and effective for businesses of any size. With an intuitive interface and a powerful set of tools, Zivor.io helps you manage everything from customer support to team collaboration—all from one platform.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Frontend View
    Backend View
    Some tools which can be integrated
    +1
    Chatflow for automation of chat
    9 alternatives
  3. AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • HU flagHungary
    • European Union flagEU
    SupportHub screenshot 1
    13 alternatives
  4. BoldDesk icon
     Like

    BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • US flagUnited States
    BoldDesk screenshot 1
    BoldDesk screenshot 1
    BoldDesk screenshot 2
    +2
    BoldDesk screenshot 3
    14 alternatives
  5. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    LabiDesk screenshot 1
    LabiDesk screenshot 2
    +6
    LabiDesk screenshot 3
    29 alternatives
  6. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Sygma screenshot 1
    Sygma screenshot 1
    Sygma screenshot 2
    +7
    Sygma screenshot 3
    40 alternatives
  7. Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
    • IN flagIndia
    Live Chat, Kompose Bot Builder, Helpcenter
    40+ Integrations
    Advance Bot and Human Analytics
    73 alternatives
  8. FuseDesk icon
     1 like

    Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    FuseDesk screenshot 1
    FuseDesk screenshot 1
    FuseDesk screenshot 2
    +2
    FuseDesk screenshot 3
    12 alternatives
  9. AI-assisted help desk that summarizes tickets and drafts replies from internal docs and resolved conversations, with email, chat, workflows, and API access.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • BE flagBelgium
    • European Union flagEU
    There There screenshot 1
    There There screenshot 1
    There There screenshot 2
    12 alternatives
  10. Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Docker
    • DE flagGermany
    • European Union flagEU
    Dashboard with open tickets by status, priority, agent and category, plus workload per agent.
    Ticket list in the mobile browser: filters for follow-ups, priority and assignee, no separate app needed.
    Ticket list on the desktop with status, priority, assignee and category at a glance.
    21 alternatives
  11. HelpSquad icon
     1 like

    Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    HelpSquad screenshot 1
    32 alternatives
  12.  Like

    FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • CZ flagCzechia
    • European Union flagEU
    Dashboard with team workload, recent activity and work in progress.
    New ticket queue with fresh unassigned client requests.
    Ticket detail with client conversation, ownership, status and recorded work.
    +4
    Team time view combining work from employees, freelancers and connected agents.
    26 alternatives
  13. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
    Aidlify screenshot 1
    Aidlify screenshot 2
    30 alternatives
  14. ICTDesk icon
     Like

    ICTDesk helps support teams talk to website visitors in real time and keep every conversation organized. It combines a live chat widget, an AI chatbot trained on your own site content, a shared team inbox and a ticketing system in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • PK flagPakistan
    ICTDesk screenshot 1
    6 alternatives
  15. AskYura icon
     Like

    Ask it "Where's my order?" or "Can I get a refund?" and it checks your backend, runs the approval, updates inventory, issues the refund, and tells the customer - end to end, no human needed.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    ai chatbot for dropshipping
    ai chatbot for fitness and yoga
    AI Chatbot for E-commerce
    +1
    AI Chatbot for banking
    3 alternatives
  16. Desk365 icon
     Like

    Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    • US flagUnited States
    Desk365 screenshot 1
    Desk365 screenshot 1
    Desk365 screenshot 2
    7 alternatives
  17. DeskClone AI is a platform for building AI customer support agents that answer from a company's own knowledge and autonomously resolve issues end-to-end, on flat monthly pricing.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    Your clone, live and working - a live agent dashboard showing real resolution rate, conversation volume, and time saved, updated as your clone works.
    Build your agent by talking to Jarvis - describe what you want in plain language, and Jarvis creates the agent, tunes its rules, and confirms every change it made. No workflow builder, no config files.
    Real actions, real guardrails - wire up Shopify, PayPal, Zendesk, and more. Each tool is tagged Read-only, Action, or Destructive, with guardrails, so you control exactly what your agent is allowed to do.
    +1
    Resolves the ticket, not just answers it - mid-resolution, the agent collects what it needs (affidavit, receipt) and processes a real replacement order end-to-end, no human required.
    4 alternatives
  18. Ruby Relay pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    • US flagUnited States
    Website with Conversation
    Mobile Website with Widget Closed
    Mobile Website with Conversation
    51 alternatives
  19. Runs locally on your computer to automate WhatsApp replies through AI, supporting personal and Business accounts, multilingual responses, and private data management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • NZ flagNew Zealand
    WhatsApp AI Pro screenshot 1
    WhatsApp AI Pro screenshot 1
    WhatsApp AI Pro screenshot 2
    +2
    WhatsApp AI Pro screenshot 3
    4 alternatives
  20. An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • SG flagSingapore
    - View emails, call records, and social messages within the same platform
- Access call records and consolidate call summaries
    - Create internal discussions on support requests, with direct links to the original email request.
- Add or mention teammates to the discussion as needed. 
- Send attachments and emoticons within the chat
    - View colour-coded SLA alerts directly in the email inbox. 
- Advise or mentor colleagues with internal notes attached directly to emails.
    +1
    - Assign emails as tasks to specific team members. 
- Tag requests with urgency level, request type, or client name.
    9 alternatives
  21. Deskie icon
     Like

    Deskie is a customer support platform that offers a comprehensive suite of features designed to help businesses provide exceptional customer service. We believe in providing a transparent and affordable solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Agent account
    Bulk actions in cases list
    Agent statuses
    +4
    Admin account
    3 alternatives