Apps tagged with 'Help Desk' Page 11 of 13

All apps in Apps tagged with 'Help Desk' category. Use the filters below to narrow down your search. 
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  1. Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
    Live Chat, Kompose Bot Builder, Helpcenter
    40+ Integrations
    Advance Bot and Human Analytics
    73 alternatives
  2. FuseDesk icon
     1 like

    Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    FuseDesk screenshot 1
    FuseDesk screenshot 1
    FuseDesk screenshot 2
    +2
    FuseDesk screenshot 3
    12 alternatives
  3. HelpSquad icon
     1 like

    Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    HelpSquad screenshot 1
    32 alternatives
  4. FoxDesk icon
     Like

    FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Dashboard with team workload, recent activity and work in progress.
    New ticket queue with fresh unassigned client requests.
    Ticket detail with client conversation, ownership, status and recorded work.
    +4
    Team time view combining work from employees, freelancers and connected agents.
    26 alternatives
  5. Aidlify icon
     Like

    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
    Aidlify screenshot 1
    Aidlify screenshot 2
    30 alternatives
  6. ICTDesk icon
     Like

    ICTDesk helps support teams talk to website visitors in real time and keep every conversation organized. It combines a live chat widget, an AI chatbot trained on your own site content, a shared team inbox and a ticketing system in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ICTDesk screenshot 1
    6 alternatives
  7. AskYura icon
     Like

    Ask it "Where's my order?" or "Can I get a refund?" and it checks your backend, runs the approval, updates inventory, issues the refund, and tells the customer - end to end, no human needed.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ai chatbot for dropshipping
    ai chatbot for fitness and yoga
    AI Chatbot for E-commerce
    +1
    AI Chatbot for banking
    3 alternatives
  8. Desk365 icon
     Like

    Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    Desk365 screenshot 1
    Desk365 screenshot 1
    Desk365 screenshot 2
    7 alternatives
  9. DeskClone AI is a platform for building AI customer support agents that answer from a company's own knowledge and autonomously resolve issues end-to-end, on flat monthly pricing.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Your clone, live and working - a live agent dashboard showing real resolution rate, conversation volume, and time saved, updated as your clone works.
    Build your agent by talking to Jarvis - describe what you want in plain language, and Jarvis creates the agent, tunes its rules, and confirms every change it made. No workflow builder, no config files.
    Real actions, real guardrails - wire up Shopify, PayPal, Zendesk, and more. Each tool is tagged Read-only, Action, or Destructive, with guardrails, so you control exactly what your agent is allowed to do.
    +1
    Resolves the ticket, not just answers it - mid-resolution, the agent collects what it needs (affidavit, receipt) and processes a real replacement order end-to-end, no human required.
    4 alternatives
  10. Ruby Relay pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Website with Conversation
    Mobile Website with Widget Closed
    Mobile Website with Conversation
    51 alternatives
  11. An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    - View emails, call records, and social messages within the same platform
- Access call records and consolidate call summaries
    - Create internal discussions on support requests, with direct links to the original email request.
- Add or mention teammates to the discussion as needed. 
- Send attachments and emoticons within the chat
    - View colour-coded SLA alerts directly in the email inbox. 
- Advise or mentor colleagues with internal notes attached directly to emails.
    +1
    - Assign emails as tasks to specific team members. 
- Tag requests with urgency level, request type, or client name.
    9 alternatives
  12. Sivver icon
     1 like

    Sivver is a complete ERP-solution for ISPs / hosting-providers, online- and local businesses. The software provides automation for relevant business-processes which includes product management / provisioning, billing, support and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Sivver screenshot 1
    12 alternatives
  13. AgentDesk icon
     Like

    AgentDesk is an AI-powered support platform where autonomous agents resolve technical tickets by investigating code, writing fixes, running tests, and opening pull requests.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
    Sync your AgentDesk portal with your Jira instance, or run it standalone.
    AI agents autonomously triage, pick up and address issues – so all you have to do is review the code and deploy.
    All AI agent workflows are sandboxed, logged and auditable.
    11 alternatives
  14. Aidly icon
     Like

    AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidly screenshot 1
    5 alternatives
  15. LabiKnow icon
     Like

    The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    LabiKnow screenshot 1
    LabiKnow screenshot 1
    LabiKnow screenshot 2
    +5
    LabiKnow screenshot 3
    19 alternatives
  16. Ameyo icon
     Like

    Best helpdesk ticketing system to manage all your customer support tickets along with self-service options to delight the customers and improve customer service processes.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    3 alternatives
  17. Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Embeddable support form in your website
    Customer view of support thread
    Highly usable shared inbox
    +1
    Team view of support thread
    54 alternatives
  18. ChatNode icon
     Like

    Provides 24/7 AI-powered customer support using your website data, seamlessly integrating with tools like Intercom and Slack, reducing wait times.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatNode screenshot 1
    ChatNode screenshot 1
    55 alternatives
  19. Steps AI is an easy-to-implement Agentic AI chatbot that helps businesses boost revenue, improve customer experience, and automate 24/7 support with value-first pricing. It connects with 250+ tools like Shopify and Zendesk, customizes to your brand, and requires no tech team to...

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    Steps AI Agentic Chatbot screenshot 1
    Steps AI Agentic Chatbot screenshot 1
    Steps AI Agentic Chatbot screenshot 2
    +1
    Steps AI Agentic Chatbot screenshot 3
    17 alternatives
  20. leezy icon
     Like

    AI support and sales agent that answers customer questions from your own documentation and live business systems, then escalates to a human with the full conversation attached.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Playground: choose the model behind the agent - OpenAI, Anthropic, Google or Meta - write the system instructions, and test against a live preview of the widget.
    A captured lead scored on budget, authority, need and timeline, with the conversation it came from and a recommended follow-up.
    Analytics: conversation volume, resolution outcomes, and the replies customers marked unhelpful along with the reason they gave.
    +2
    Deploy: the same agent on a website widget, WhatsApp, Shopify, Notion, or 6,000+ apps through Zapier.
    9 alternatives
  21. Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • HESK
    • Help Scout
    • Freshchat
    • Software as a Service (SaaS)
    • Bitrix24
    • Freshdesk
    • Zendesk
    • Zendesk Chat
    Personal Support Portal
    Ticket Panel
    Mobile Ticket Details
    +3
    Mobile App - Ticket listing
    13 alternatives